Senior Manager Engineering

4 days ago

Fatih, Istanbul, Turkey Amadeus IT Group, S.A. Full time

Senior Manager Engineering - Loyalty Services

Senior Manager Engineering - Loyalty Services

Apply locations Istanbul time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 15, 2025 (19 days left to apply) job requisition id R26230

Job Title

Senior Manager Engineering - Loyalty Services

Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler's journey. From airlines to search engines, travel agencies to hotels, the world's top travel brands rely on Amadeus to help create exceptional traveler experiences.

Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel.

Summary of the role:

As the Senior Manager Engineering – Loyalty Services at Amadeus, you will lead the department and teams delivering custom solutions to our customers across all five continents. You will ensure that your teams and talents thrive in an environment that supports their growth while driving the expansion of our Services business in alignment with our technological strategy.

In this role you'll have a chance to:

  • Manage a large team of approximately 50 individuals, including other Managers, with accountability for the performance and results of multiple related units.
  • Develop departmental plans, coordinate resource allocation, and oversee policy formation within your area of responsibility. Anticipate business challenges and resolve complex issues that may impact the division or function.
  • Work in alignment with the overall department strategy, with limited supervision, in a complex environment.

Specific opportunities include:

  • Defining and sharing the technical/functional team roadmap and vision in alignment with department, division, and company objectives.
  • Reporting on team activities and performance.
  • Being accountable for the performance and results of a unit within your discipline or function.
  • Developing plans and priorities to address resource and operational challenges.
  • Suggesting alternatives, improvements, and new techniques in processes, workflows, operational models, and plans.
  • Managing the budgetary impact on the business effectively.
  • Timely managing the investigation and resolution of production support issues and customer inquiries.
  • Collaborating with other software development, architecture, solutions, and QA teams to ensure software systems are designed for testability, stability, scalability, and performance.

About the ideal candidate:

  • Proven experience in people management, including managing other managers – at least 7 years in people management roles.
  • Excellent skills in fostering positive team engagement.
  • Strong collaboration and communication skills to work effectively with cross-functional teams.
  • Ability to develop strong business acumen – experience in the Airlines industry is a plus.
  • Solid technological background, with a clear understanding of technological trends.

What can we offer you?

A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Application Process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we're looking for? Apply now

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

About Us
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