Field Service Engineer . mechanical
2 weeks ago
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Field Service Specialist - Mechanical must support Field Service and Aftermarket growth in securing service and retrofit on own installed base and competitions installed base. In close relationship with both Aftermarket and Engineering, the FSS must service all customers professionally and secure a high degree of customer satisfaction. Technical Advisors are expected to work consistently with securing on-time delivery of support to customers and business partners.
The main purpose of the job will include the following scope:
- New installed base supervision, maintenance, service & retrofit support.
- Identify new opportunities - Sales, service agreements, technical support/solutions etc.
- Project-Team Management (non-commercial)
- Support on technical issues on site and internal in Howden.
- Secure that our clients utilize our equipment according to manuals and documentation.
- The responsibilities for this position include on-site technical support, encompassing tasks such as new installations, commissioning, servicing, and troubleshooting.
- Perform field service activities in accordance with manuals and technical documents.
- Perform overhauls and repairs on assemblies on site and/or in workshop.
- Ensure that all work is executed in compliance with HSE guidelines and local regulations.
- Prepare progress reports, work reports, test results, and verification documents.
- Protection and the development of Howden market share and market position.
- Advise our customers based on Howden's Specifications/Standards and tolerance, to secure the best value and results.
- Respect for the company rules and general guidelines - set by management.
- Participate in start-up meetings - Service jobs, share know-how with other internal Howden Staff.
- The person needs to be flexible, a good listener, can advise the customer in the best way, can work under pressure, report back to head office, and be proactive.
- Applicants should hold a degree from technical departments of universities or vocational technical schools.
- Preferably, candidates should have experience with rotating equipment such as fans, blowers, compressors, and turbines.
- Previous supervisory experience is preferred.
- Hands-on experience is needed.
- Technical background/Skills.
- Service-minded and understand the importance of identifying customer needs.
- Friendly and efficient communications with colleagues and customers.
- Persistent and used to working independently.
- Prioritizes tasks according to resources and deadlines.
- Able to travel domestically and internationally.
- Good command of MS Office programs.
- Good command of English.
- B class driving license is required.
- No military obligation.
- Mechanical skills.
Howden, a Chart Industries Company provides a competitive benefits package that ensures not only do you perform at an optimum level but also balance your private and professional responsibilities in a friendly and modern environment.
Health and Quality of Life benefits:
- Private Medical Insurance package with Sigorta Allianz.
- Employee recognition initiatives, well-being initiatives, and team buildings.
- Constant learning opportunities and challenges that help our employees grow.
- Vertical and horizontal organizational movement.
- Professional practice and free e-learning opportunities.
Flexible and supportive working environment:
Our new and modern office and shop floor are in the heart of the industrial zone in Kocaeli/Dilovası: Cerkesli Mh. Uzuntarla Sk. No:28 Dilovasi, Kocaeli, Türkiye.
- State-of-the-art technology and IT equipment: laptop, headset, workstation, Windows, and MS365 software.
- Global diverse community where people can support and learn from each other, celebrate successes and have fun in team buildings and programs.
- Opportunity to be involved in our ESG "Bright Future" initiatives.
Chart Industries, Inc. is a leading independent global manufacturer of highly engineered equipment servicing multiple applications in the Energy and Industrial Gas markets. Our unique product portfolio is used in every phase of the liquid gas supply chain, including upfront engineering, service, and repair.
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