Service Control Center

3 days ago


Fatih, Istanbul, Turkey Garantiteknoloji Full time
Service Control Center / Middleware Support Engineer

Join to apply for the Service Control Center / Middleware Support Engineer role at Garanti BBVA Teknoloji.

If you have passion for technology as we do and want to be part of a great team which leads innovation in Fintech, join us.

We are a leading technology company which provides technology infrastructure, software development, big data and data analytics, internet applications, integration, system management, security management, project management and enterprise applications services to Garanti BBVA branded institutions.

We are an agile team, developing revolutionary and innovative products. We develop emerging financial technologies and end-to-end high-tech solutions with our expert development teams.

Many reasons which will make you say I love working at Garanti BBVA Technology:

  • A buddy who will guide and accompany you during your onboarding process,
  • Career development opportunities on a well-defined career path,
  • Local and global career opportunities,
  • A great number of online courses and technical trainings (Kampüs Garanti BBVA, Coursera, Linkedin etc.) that will support you throughout your development,
  • A personalized development plan for you,
  • Birthday off day,
  • Private health and life insurance,
  • Practice classes in English and Spanish,
  • Discount on master programs,
  • Sabbatical leave granted for every seven years at Garanti BBVA Technology.
  • Regular in-person meetings with teammates in our İstanbul, Ankara or Izmir offices, which are full of social opportunities and sportive activities.

Your Impact:

The Service Control Center / Middleware Support Engineer works passionately to shape the technologies of the future. They value being a team, learning from each other and producing together. Since they are excellent teammates, they are proficient in positive interpersonal communication, taking responsibility and valuing different ideas.

In that team, the Service Control Center monitors 7/24 all banking IT services and IT system components. The team handles all events; deep down analysis of events, finding root causes and solving issues. They also coordinate communication as long as the incident continues and strive to resolve incidents. The team works in shifts.

How do we describe the perfect match?

  • BS or MS degree in Computer Engineering, Electronic Engineering or equivalent engineering departments
  • Knowledge and experience in Monitoring (7/24), Operation, ITSM event, Incident and problem management processes
  • Knowledge and experience in some of the areas listed below and passion for learning others:
  • Experience in middleware application server management like Jboss, Weblogic, WebSphere and IIS
  • Experience in Unix and Linux-based operating systems
  • Experience in Windows operating systems
  • Familiarity with cloud environments
  • Embracing a one-team approach, able to be a strong team player
  • Passion for quality and continuous improvement
  • Strong multi-tasking abilities and motivation in a fast-paced environment
  • Strong desire for continuous learning and development in a self-led organization
  • Strong analytical thinking, problem-solving and decision-making skills
  • Good command of written and spoken English

If you would like to get to know more about Garanti BBVA Technology, please follow us on Instagram, LinkedIn, Medium and our Company Website.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology and Finance

Industries

IT Services and IT Consulting

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