Product Lead

21 hours ago

Fatih, Istanbul, Turkey Vodafone Group Full time
What you'll do

We are looking for a Product Lead for our IoT Squad to execute the full lifecycle of enterprise IoT products and solutions (in particular connected car and eCall solutions) as per customer needs and technology evolution, from concept phase to retirement in an environment of continuous improvement.

  1. Aligns with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
  2. Manages and facilitates Connected Car and eCall projects, in coordination with internal and global stakeholders and device vendors.
  3. Manages customer relations, builds strong customer relationships, understands customer requests and governs the process to fulfill customer requests in time.
  4. Manages presales, implementation, after-sales tasks in Connected Car, eCall projects in coordination with device vendors, customers, Vodafone Group.
  5. Performs PoC, development, SIM activation, regulation authority tests, vendor related tests, SMPP, SMS, eSIM, M2M self-integrations.
  6. Understands customer pain points and translates them into actionable insights. Performs necessary detailed analysis, leads internal stakeholders and/or vendors to solve the problems.
  7. Acts as accountable for shaping objectives and delivering the business value of IoT products & services in all digital VBU customer product platforms, closely working with the IoT partner ecosystem to be an enabler for new services and technical capabilities, focusing on process development within the squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
  8. Acts as a strong voice to shape the desired customer journeys including a digital first mind-set;
  9. Collaborates with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
  10. Tracks performance (financial, technical, CX) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
  11. Sustains relationships with internal/external stakeholders to ensure their full support for Enterprise mobile products and propositions to achieve product KPIs;
  12. Co-operates with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
  13. Follows and analyzes competitors' products and communicates competitive threats and opportunities to leadership and prepares product competition analysis;
  14. Contributes to Product & Solution chapter development & best practice sharing with the specific areas regarding skills which the role requires;
  15. Makes sure that their products serve customers' digitalization journey.
  16. Develops products that provide the best customer experience and respond to customer needs & increase customer loyalty.
  17. Works in agile method and prioritizes MVP approach effective for the whole organization.
  18. Helps the VBU organization to increase its knowledge of technology trends.
Who you are


• BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field

• Minimum 4 years of experience in related field: IoT, Connected Car, Machine-to-machine (M2M) etc.

• Good understanding of GSM network technologies (3G/4G).

• Good understanding or software development processes.

• Demonstrated ability to manage multiple projects throughout their lifecycles simultaneously

• Product/Initiative Life Cycle Management experience

• Project management and analytical thinking skills

• Multi-task management

• Problem solving & data driven decision making

• Results-driven and delivery-focused

• Strong Presentation & communication skill

• Ability to manage / coordinate simultaneous projects, balance competing priorities with good judgment, proactively problem-solve, and meet deadlines

• Agile / Scrum process experience

Not a perfect fit

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We like to keep them flexible:

  1. Vflexy: Flexible Benefits Program
  2. Hybrid working kit
  3. Ergonomic kit allowance
  4. Digital meal voucher
  5. Flexible transportation allowance.
  6. Employee assistance hotline & counselling
  7. Comprehensive and flexible private health insurance
  8. Discounted price deals for wide range of products & services

Plus, plenty more to enjoy

#LI-Hybrid

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.

Together we can.

#J-18808-Ljbffr

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