
Process Engineer
3 days ago
Job Title: Process Engineer
Job Description
Istanbul Airport – Istanbul, Turkey
Are you looking to develop your career in data analysis and process improvement, specifically in the operations of baggage handling systems in airports, and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement?
At Vanderlande, we are seeking passionate and ambitious people, capable of making a positive impact on the quality of our service delivery to our customer by ensuring a high performance baggage flow operations for the entire airport, while developing a prosperous career in a fast-paced international environment.
Your responsibilities
- Analyzing the performance of the baggage handling system, making regular reports with usable insight, communicating the outcome with internal/external stakeholders, and evaluating the results to improve the system and process.
- Ensuring the performance evaluation and improvement of the system is made as determined in the service contract.
- Detecting possible bottlenecks before causing delays and increasing the efficiency of the system, decreasing down time and maximizing flow.
- Contributing to all root cause analysis, coordinating the changes and leading the problem management.
- Developing and creating Splunk-based dashboards, using the data sets, templates and standardization to increase the performance of the system.
- Evaluating data of performance indicators and helping sell improvement possibilities to customers.
- Initiating and implementing revisions, modifications, and retrofits (RMR).
In this function, you are a member of the local performance team and will report to the Performance Manager Istanbul Airport.
Your qualifications and skills
As an enthusiastic data analyst you have the following skills:
- Analytical abilities together with a customer centric approach.
- Listening and ability to communicate (written and verbal) both within the organization (global) and with all levels of customers.
- Strong advising, presentation, and interpersonal skills as a mature sparring partner for local management at an operational and tactical level.
- Organizational sensitivity.
- Planning & organizing, ability to thrive in a fast-paced operational environment with competing priorities and multiple stakeholders.
- Systematic thinking.
- Result orientation.
- Self-motivation with an entrepreneurial mindset and continuous improvement approach.
You should also have:
- A bachelor's degree in an appropriate field of study (Computer sciences, electrical/electronic engineering, etc.).
- 1 to 3 years (international) experience in business or system analysis, data mining, business intelligence.
- An advanced level of Microsoft Excel, Microsoft Word, and PowerPoint.
- Experience with data analysis tools such as SQL, Splunk, QlikView, etc.
- Knowledge of regular expressions.
- At least basic knowledge of the ITIL methodologies as well as Lean and Six Sigma.
- Excellent communication skills, writing and speaking, in Turkish and in English.
- Preferably a background in automated handling systems and/or a similar airport system.
- Residency in Istanbul or willingness to move there, within commuting distance of the new airport.
Diversity & Inclusion Disclaimer
Vanderlande is an equal opportunity employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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