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Pega Campaign Expert

1 month ago


Fatih, Istanbul, Turkey Kafein Technology Solutions Full time

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Who Are We?

Since 2005, Kafein Technology Solutions has been delivering services, solutions, and products to meet the software and technology management needs of its national and international customers in the technology, banking, telecommunications, tourism, services, retail, and insurance sectors. The company has successfully implemented projects in areas such as mobile payment systems, e-commerce, and telecommunications, as well as advanced fields like big data analytics, KVKK compliance, cybersecurity, and mobile application development. These projects are utilized by leading institutions in Turkey and around the world.

In addition to its comprehensive services and solutions, Kafein Technology continues to drive innovation in the sector through its global business partnerships and R&D projects conducted in the technopark, a designated technology development zone.

With its rich product portfolio designed to meet customer needs, Kafein Technology develops innovative solutions that deliver a competitive edge in the field of data governance and security. TDM, which streamlines testing processes with intelligent data usage; Dataskope, a tool for monitoring and preventing database activity; Data Touch, a user-friendly data management solution; and Data Focus, a robust data governance tool for protecting sensitive data are among its standout solutions.

Closely following the advancements in the technology sector and focusing on innovations in this field, Kafein Technology offers comprehensive services and solutions tailored to its customers' needs with its All-in Cyber brand in the field of Cyber security and All-in Cloud brand in the field of Cloud solutions. All-in Cyber focuses on cybersecurity by integrating processes, people, and technology to enhance information security and create an effective defense against cyberattacks. Meanwhile, All-in Cloud, established through Kafein Technology's strategic partnership with Google Cloud, makes cloud technologies accessible, providing innovative solutions that drive growth, innovation, and digital transformation for its customers.

Kafein Technology leverages its subsidiaries to expand the range of services, solutions, and products it provides. Among these subsidiaries are Karmasis and Apifort Software, both of which offer a successful product portfolio in the field of cybersecurity.

As the 15th publicly traded IT company in Turkey, Kafein Technology achieved an average annual growth rate of 70% consolidated from 2018 to 2023. With its team of 750 professionals, global customers, and business partners, it continues to pursue its innovative vision focused on quality and satisfaction, further strengthening its position among the leading companies in the sector.

Role Summary

We are looking for a Pega Campaign Expert with hands-on experience in Pega Marketing to design, execute, and optimize personalized marketing campaigns. The ideal candidate will be responsible for managing Pega-driven communication plans, analyzing campaign performance, and ensuring seamless execution of marketing strategies. This role requires strong analytical skills, deep expertise in Pega Marketing, and the ability to work in a dynamic, cross-functional environment.

General Qualifications

  • Bachelor's degree in relevant fields (Econometrics, Business Administration, Statistics, etc. preferred),
  • At least 3 years of experience in CRM,
  • Hands-on experience with Pega Marketing tool,
  • Strong knowledge of MS Office programs and BI tools,
  • Self-motivated, able to work independently, and collaborate effectively with cross-functional teams,
  • Ability to work in a dynamic and service-oriented environment,
  • Strong analytical thinking, communication, and interpersonal skills.

Job Description

  • Design and develop personalized MCCM campaigns using Pega Marketing,
  • Execute and monitor CRM communication plans (SMS, PN, LBS, etc.),
  • Analyze campaign performance and customer behavior to optimize results and improve reporting,
  • Set up new campaigns in the Pega Marketing system, create AOM packages, and monitor MCCM campaigns,
  • Participate in communication and proposition studies in line with company policies, ensuring proper execution and progress.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting
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