Client Engineering AI Engineer

Introduction

At IBM, we're revolutionizing our approach to technology sales. Our Client Engineering teams are champions of co-creating solutions in real-time to solve complex business challenges. As an AI Engineer within our Client Engineering team, you'll harness your unique skills and perspectives to engage in the development and deployment of AI systems using our watsonx platform, creating pilot projects for clients, and contributing to IBM's story of growth and innovation. In this role, you'll partner with technical leaders across IBM and drive client engagements with a curiosity that sparks innovation and learning. Your contributions will form a cornerstone in our sales strategy, facilitating rapid client delivery and product innovation. We offer extensive onboarding and ongoing development, fostering an environment where you can thrive and shape your own career trajectory. Surrounded by a supportive team, you'll be integral in creating user-centric, compelling pilots that lead clients to continually invest in IBM's people, products, and services.

Your role and responsibilities

An AI Engineer at IBM is not just a job title - it's a mindset. You'll leverage the watsonx platform to co-create AI value with clients, focusing on technology patterns to enhance repeatability and delight clients. Success is our passion, and your accomplishments will reflect this, driving your career forward, propelling your team to success, and helping our clients to thrive. Your primary responsibilities will include:

1. Proof of Concept (POC) Development: Develop POCs to validate and highlight the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
2. Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project progress, risks, and dependencies to stakeholders.
3. Solution Implementation and Deployment: Oversee the implementation and deployment of AI solutions, working closely with development teams to ensure adherence to best practices, quality standards, and performance requirements. Provide technical guidance and support during the implementation phase.
4. Solution Optimization and Performance: Continuously monitor and optimize the performance of AI solutions, including foundation models and large language models. Identify opportunities to enhance efficiency, accuracy, and speed through fine-tuning, algorithmic improvements, or infrastructure optimization.
5. Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
6. Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
7. Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.

Required education

Bachelor's Degree

Required technical and professional expertise

1. Designing and delivering AI solutions: With a focus on foundation models, large language models, exposure to open source, or similar technologies. Experience in natural language processing (NLP) and text analytics is highly desirable. Understanding of machine learning and deep learning algorithms.
2. Strong programming skills: Proficiency in Python and experience with AI frameworks preferably LangChain, flask, fast api, or alternatively TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus.
3. Solutioning Experience: Solution architecture and design, translating business requirements into technical specifications, developing scalable and robust AI solutions.
4. Business Acumen: Experience collaborating closely with customers, understanding their needs, business objectives, and translating their requirements into effective AI solutions.
5. Excellent interpersonal and communication skills: Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
6. Growth mindset: Demonstrate a growth mindset to understand clients' business processes and challenges.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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