
Software Engineer for Customer Success
2 days ago
At Insider, we're shaping the future of customer experiences. As a Technical Support Engineer, you'll join our international, diverse, and inclusive team to drive growth for our clients worldwide.
About UsWe're a B2B SaaS company that connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've achieved unicorn status, unlocking $200M in CARR, and are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.
Job Responsibilities- Modifying or customizing our products based on customer requirements.
- Troubleshooting technical issues and providing solutions to customers.
- Communicating with customers to ensure their needs are met.
- Bachelor's Degree in software development related fields (Computer Engineering, Computer Science, Programming, MIS, etc.).
- Experience in supporting a software product, ideally in SaaS or with Software Development teams.
- Fluency in written and verbal English and Turkish.
- High sense of responsibility and accountability, ability to provide timely responses and follow up systematically.
-
Customer Success Associate
3 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsWe are Insider, a pioneering B2B SaaS company that empowers clients worldwide to drive growth. Our innovative AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our Series E funding round, led by General Atlantic. We are backed by top-notch...
-
Customer Success Advocate
10 hours ago
Fatih, Istanbul, Turkey Insider Full timeWhat We DoWe help businesses succeed by providing exceptional customer support, innovative solutions, and expertise in digital experience management.Our team consists of talented individuals from 27+ countries who move fast, create cutting-edge products, and focus on making an impact.About YouYou have a Bachelor's Degree in Business, Communication,...
-
Customer Success Advocate Role
7 days ago
Fatih, Istanbul, Turkey Insider Full timeWho We AreWe are an international, diverse, and inclusive company with a passion for making an impact. Our team is comprised of exceptionally talented and passionate individuals who move fast and agile, create cutting-edge products, and focus on making a difference.What We OfferWe provide equal opportunity in a zero-discrimination workplace and welcome...
-
Customer Success Manager
9 hours ago
Fatih, Istanbul, Turkey Wordego Inc. Full timeWe're seeking a dynamic and results-driven Customer Success Manager to act as the vital link between Wordego's cutting-edge technology and our valued clients. In this role, you'll nurture client relationships, guide them toward achieving their business goals, and ensure seamless adoption of our AI-powered visitor analytics platform.You'll have the...
-
Customer Success Leader
5 days ago
Fatih, Istanbul, Turkey SabancıDx Full timeSabancıDx, Turkey's leading technology company, provides innovative solutions for clients in a competitive environment.We offer holistic cloud technology services and managed technology solutions to prepare our clients for future technological demands.Our AI-Powered Hybrid Cloud Solution Center combines global capabilities with local needs to deliver...
-
AppSamurai Customer Success
2 days ago
Fatih, Istanbul, Turkey App Samurai Inc Full timeAppSamurai Customer Success & Account Manager Be the hero who helps mobile games & apps rise above the rest From user acquisition on multiple channels to monetization with innovative formats, AppSamurai is growing with an outstanding team. Mobile user acquisition is the key for all games and apps as they become more popular, and this role helps mobile games...
-
Customer Success Manager
2 days ago
Fatih, Istanbul, Turkey Husky Injection Molding Systems Ltd. Full timeJob OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Husky Injection Molding Systems Ltd.This role is a key part of our Customer Success Management (CSM) EMEA team, responsible for managing Advantage + Elite Contracts from order intake to delivery as well as achieving the key performance indicators of the product.You will...
-
Embedded Systems Software Engineer
6 days ago
Fatih, Istanbul, Turkey Michael Page Türkiye Full timeAbout Our CompanyMichael Page Turkey specializes in placing candidates in top IT companies, providing innovative solutions in payment technologies that make financial transactions fast, secure, and efficient.Job Description OverviewWe are seeking an experienced Embedded Systems Software Engineer to join our team. The successful candidate will be responsible...
-
Customer Success Team Lead
3 days ago
Fatih, Istanbul, Turkey Insider Full timeWe are Insider, a leading B2B SaaS company that drives growth for our clients worldwide.We empower marketers to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency through our AI-native platform.Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences...
-
Customer Success Director
6 days ago
Fatih, Istanbul, Turkey UiPath Full timeSucceed with UiPath's Transformational ApproachWe are looking for an experienced Senior Customer Success Manager to guide our customers through their post-sales journeys and AI-powered transformation programs.The successful candidate will have extensive experience in customer success roles, a proven track record of driving customer satisfaction, adoption,...
-
Customer Success Specialist
6 hours ago
Fatih, Istanbul, Turkey TTI Europe Full timeRole Description:We are looking for a skilled Customer Success Specialist to join our team at TTI Europe.As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and loyalty by providing exceptional customer service, identifying and addressing customer needs, and developing strategic plans to drive customer retention and...
-
Customer Success and Account Manager
2 days ago
Fatih, Istanbul, Turkey App Samurai Inc Full timeCapture the Power of Mobile AdvertisingWe are seeking a highly skilled Customer Success and Account Manager to join our team at AppSamurai. As a key member of our customer-facing team, you will work directly with our app customers to maximize their mobile advertising campaigns using our platform in collaboration with our product, engineering, and sales...
-
Software Developer with Java Experience
7 days ago
Fatih, Istanbul, Turkey Agito Software & Consulting Full timeWe are recruiting a highly skilled Java developer to lead our project in the insurance sector. This mid-senior level position offers an exciting opportunity for professionals to apply their expertise in software development and take their career to the next level.About UsAt Agito Software & Consulting, we pride ourselves on delivering cutting-edge software...
-
Software Development Engineer
6 days ago
Fatih, Istanbul, Turkey Metasis Teknoloji Full timeMetasis Teknoloji is a leading software development company providing consulting, training, and project-based software development services to organizations in various fields.We are seeking a highly skilled .NET Software Engineer to join our Software Development Department. As a member of our team, you will contribute to all phases of the development...
-
Customer Success Strategist
3 days ago
Fatih, Istanbul, Turkey Kolay IK Full timeKey Skills and QualificationsThe ideal candidate will possess 7 years of experience in HR, Customer Success, or Customer Engagement. They should be product-oriented, highly motivated, energetic, and results-driven. Additionally, they must have exceptional communication skills and the ability to persuade effectively.A relevant Bachelor's or Master's degree is...
-
Automation Customer Success Manager
9 hours ago
Fatih, Istanbul, Turkey IBM Full timeIntroductionA Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...
-
Customer Success Consultant
3 days ago
Fatih, Istanbul, Turkey Sartorius Full timeThe Business Development Manager will play a critical role in identifying new business opportunities and driving growth for Sartorius. The ideal candidate will have a proven track record of success in business development, excellent communication and negotiation skills, and the ability to think strategically.Responsibilities:Identify new business...
-
Customer Success Liaison
3 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsWe are Insider, a B2B SaaS company that drives growth for its clients worldwide.Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have a talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making...
-
Customer Success Architect
1 day ago
Fatih, Istanbul, Turkey MICO WORLD Full timeWelcome to MICO WORLD, a vibrant hub for innovation and growth in the Live Streaming and Social Media space! As an Account Manager/Business Developer, you'll play a pivotal role in shaping our company's success.About the PositionWe're seeking a skilled professional to drive business expansion, foster customer loyalty, and propel our company forward.Strong...
-
Customer Success Leadership Manager
1 day ago
Fatih, Istanbul, Turkey Mastercard Full timeResponsibilitiesThe Director of Optimization, Regional Network Customer Success will report to the Regional Lead of Customer Success and will support in the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more...