
Customer Success Director
1 day ago
We are looking for an experienced Senior Customer Success Manager to guide our customers through their post-sales journeys and AI-powered transformation programs.
The successful candidate will have extensive experience in customer success roles, a proven track record of driving customer satisfaction, adoption, and retention, as well as strong leadership and team-building skills.
- Post-Sales Strategy: Own the customer's overall adoption strategy, building and maintaining a comprehensive value delivery plan to achieve stated objectives.
- Post-Sales Account Management: Own, lead, and orchestrate end-to-end adoption delivery from planning to realization, coordinating across various internal and external workstreams.
- Value Fluency & Management: Understand and advise the customer on how best to define, deliver, and realize value that aligns with their stated objectives.
- Operational Excellence: Develop and maintain workstream plans, timelines, and deliverables, ensuring adherence to success milestones.
Candidates should possess an understanding of automation technologies and operational, technical, and change management best practices required to execute successfully and drive transformation.
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Director of Customer Success
6 days ago
Fatih, Istanbul, Turkey Institut Straumann AG Full timeJob DescriptionThe Head of DSO Turkey role is a unique opportunity to join the esteemed Institut Straumann AG, a global leader in tooth replacement and orthodontic solutions. As a seasoned professional, you will drive success for customers by overseeing customer success activities, orchestrating onboarding, support, services, adoption, advocacy, and...
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Customer Success Advocate
8 hours ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsWe are Insider, a pioneering B2B SaaS company that empowers businesses worldwide to drive growth and excellence. Our AI-native platform for Customer Experience and Marketing enables marketers to deliver personalized experiences, boost profitability, and optimize productivity.With our recent $500M Series E funding round led by General Atlantic, we've...
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Customer Success Strategist
3 days ago
Fatih, Istanbul, Turkey Signify Full timeAbout the JobWe are seeking a Customer Success Strategist to join our team at Signify. As a key member of our sales organization, you will play a critical role in driving customer success and revenue growth through strategic account management.Responsibilities will include building and maintaining strong relationships with key customers, identifying...
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Customer Success Expert
4 days ago
Fatih, Istanbul, Turkey flexigo Full timeAs a key member of the flexigo team, you will play a vital role in helping us achieve our mission to revolutionize the shared mobility industry. We are seeking an experienced Customer Success Expert to join our ranks and help us strengthen our ties with existing clients and expand our presence in Turkey and beyond.This is a highly entrepreneurial role that...
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Customer Success Advocate
3 days ago
Fatih, Istanbul, Turkey Digitopia Global Consulting Limited Full timeAbout Digitopia Global Consulting LimitedWe are a dynamic and ambitious scale-up with a global footprint. Our Impact Platform helps organizations worldwide achieve transformation success.Your RoleAs a Customer Success Specialist at Digitopia, you will be the trusted partner for our customers and global partners. Your key responsibilities include:Building and...
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Customer Success Partner
2 days ago
Fatih, Istanbul, Turkey Wurth Full timeWürth Türkiye is committed to providing exceptional customer service and support to our customers in the wood industry.We believe that building strong relationships with our customers is key to our success, and we're looking for a new team member to join our team as a Key Account Specialist (Wood).Develop and maintain strong relationships with key...
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Customer Success Associate
3 days ago
Fatih, Istanbul, Turkey Wellbees Full timeJob OverviewAs a key player in our Customer Success Team, you will be responsible for Account Management, prioritizing multiple projects, and meeting deadlines. You will serve as the primary contact for customer inquiries and issues, ensuring timely resolution or escalation to relevant teams.In this role, you will also play a crucial part in customer...
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Customer Success Advocate
6 days ago
Fatih, Istanbul, Turkey Amazon Full timeIn this dynamic role, you will work closely with our multi-lingual, multi-cultural team to support sellers on the Amazon India marketplace. As a Customer Success Advocate, you will leverage your sales experience and analytical skills to drive growth and improvement initiatives.About the TeamWe foster a culture of diversity and inclusivity, where everyone...
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Customer Success Strategy Manager
5 days ago
Fatih, Istanbul, Turkey Information & Technology Management Full timeJob FunctionThe Customer Operations Team Leader will lead a team of Customer Success Specialists, focusing on Lubricant (Direct & Indirect & GKA) and Local Marine business operations. This includes managing key business partner relationships, identifying process improvement opportunities, and ensuring SLAs and KPIs are achieved.Main Accountabilities:Lead and...
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Success and Support Director
3 days ago
Fatih, Istanbul, Turkey Dataroid Full timeWe are Dataroid, a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is passionate about delivering exceptional customer experiences and we are seeking a highly motivated and results-driven Customer Success Manager who will be responsible for building relationships,...
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Customer Success Strategy Consultant
3 days ago
Fatih, Istanbul, Turkey Michael Page Türkiye Full timeCareer OpportunitiesWe are seeking a skilled CRM Specialist to join our team at Michael Page Türkiye. In this role, you will have the opportunity to work with a leading provider of Health Tourism Services that offers top-quality medical care to international patients worldwide. You will be responsible for developing and implementing a customer success...
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Customer Success Leader
3 days ago
Fatih, Istanbul, Turkey Novozymes AS, part of Novonesis Group Full timeBiosolutions play a critical role in shaping a better world, and we seek talented professionals to join our team and contribute to this mission.About the roleThis is an exciting opportunity to join Novozymes A/S, part of Novonesis Group, as an Account Manager. You will be responsible for developing and maintaining strong relationships with customers and...
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Commercial Partnership Director
3 days ago
Fatih, Istanbul, Turkey Coca-Cola CCI Full timeAt Coca-Cola CCI, we believe that successful partnerships are built on trust, respect, and a shared commitment to excellence. As a Commercial Partnership Director, you will be responsible for developing and managing strategic partnerships with key customers, suppliers, and partners. You will work closely with cross-functional teams to identify business...
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Digital Product Director
6 days ago
Fatih, Istanbul, Turkey Netmera Full timeAs a Digital Product Director at Netmera, you will be responsible for leading the development and delivery of digital products that meet customer needs and drive business growth.Key Responsibilities:Product Vision:Develop and communicate a clear product vision and strategy.Align product goals and objectives with business outcomes.Inspire and motivate...
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Customer Success Representative
1 day ago
Fatih, Istanbul, Turkey IFS Türkiye Full timeSales and Business Development RoleWe are seeking an experienced Sales and Business Development professional to join our team as an Account Manager. In this role, you will be responsible for driving business growth by developing and executing effective sales strategies.Key Responsibilities:Develop and execute sales plans to achieve revenue targetsFoster...
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Customer Success Representatives
3 days ago
Fatih, Istanbul, Turkey Trendyol Full timeResponsibilitiesGaining new sellers within the regionEnsuring sustainability by making planned and regular visits to existing vendorsReporting visits madeGenerating ideas to improve shipment quality for sellers and action planning with relevant teamsDeveloping solutions to improve operational efficiency and customer satisfactionCollaborating with...
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Customer Success Advocate Role
1 day ago
Fatih, Istanbul, Turkey Insider Full timeWho We AreWe are an international, diverse, and inclusive company with a passion for making an impact. Our team is comprised of exceptionally talented and passionate individuals who move fast and agile, create cutting-edge products, and focus on making a difference.What We OfferWe provide equal opportunity in a zero-discrimination workplace and welcome...
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Customer Success Coordinator
6 days ago
Fatih, Istanbul, Turkey AloTech Full timeBecoming an Implementation Manager at AloTech means driving business growth through strategic project planning. As part of our team, you'll develop project plans, set milestones, and monitor progress to ensure successful execution.About Our Ideal CandidateYou have a relevant undergraduate program (Industrial Engineering preferred)You possess strong...
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Financial Operations Director
9 hours ago
Fatih, Istanbul, Turkey Shangri-La Group Full timeSucceed With UsAs a Director of Revenue Optimization at Shangri-La Group, you'll be part of a dynamic team that drives growth and innovation.We deliver exceptional hospitality experiences in premier city locations worldwide, backed by a commitment to quality and excellence.Our guests appreciate world-class service, inspirational architecture, and fine dining...
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Project Management Director
2 days ago
Fatih, Istanbul, Turkey RINA Piraeus Team Full timeJob Description:We are seeking a highly experienced Project Management Director to lead our engineering projects in Turkey.The successful candidate will be responsible for overseeing project planning, execution, and delivery to ensure they meet customer expectations.Key Accountabilities:Lead and coach a team of project managers to ensure performance...