
Customer Success Strategy Manager
22 hours ago
The Customer Operations Team Leader will lead a team of Customer Success Specialists, focusing on Lubricant (Direct & Indirect & GKA) and Local Marine business operations. This includes managing key business partner relationships, identifying process improvement opportunities, and ensuring SLAs and KPIs are achieved.
Main Accountabilities:
- Lead and manage a team of 10+ Customer Success Specialists.
- Develop and empower staff, recruit talent, communicate performance status to leaders.
- Identify and lead process improvement opportunities.
-
Director of Customer Success
2 days ago
Fatih, Istanbul, Turkey Institut Straumann AG Full timeJob DescriptionThe Head of DSO Turkey role is a unique opportunity to join the esteemed Institut Straumann AG, a global leader in tooth replacement and orthodontic solutions. As a seasoned professional, you will drive success for customers by overseeing customer success activities, orchestrating onboarding, support, services, adoption, advocacy, and...
-
Account Strategy Manager
5 days ago
Fatih, Istanbul, Turkey Mondelez International Full timeDeveloping Customer Success at Mondelez InternationalWe're looking for a skilled Account Strategy Manager to drive growth and success for our key customers. In this role, you'll work closely with customers to define and execute a winning growth strategy that benefits both parties.Your Key ResponsibilitiesBuild strong relationships with customers across all...
-
Channel Strategy Manager
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob DescriptionWe are seeking a Channel Strategy Manager to join our team and lead the development and implementation of our channel strategy. As a key member of our marketing team, you will be responsible for driving growth and revenue through data-driven decision making.Main ResponsibilitiesDevelop and execute a comprehensive channel strategy that meets...
-
Customer Success Manager Role
4 days ago
Fatih, Istanbul, Turkey Avature Full timeIn this Customer Success Manager role, you will be responsible for driving expansion and renewal growth by guiding IT executives through the changes needed to realise the full value of expanding their adoption of IBM's products. With a deep understanding of technical complexities and excellent communication skills, you will be able to showcase IBM solutions...
-
Customer Success Advocate
7 days ago
Fatih, Istanbul, Turkey Michael Page Türkiye Full timeAbout Our TeamWe're a dynamic group of professionals dedicated to delivering exceptional recruitment services to our clients.Job Summary:As a Customer Success Advocate, you will be responsible for providing top-notch technical support to our clients, ensuring they achieve their business goals.Key Responsibilities:Deliver customized training programs to...
-
Customer Success Strategist
4 days ago
Fatih, Istanbul, Turkey Avature Full timeAs a Customer Success Manager Architect at IBM, you'll play a critical role in helping clients maximize the value of their technology investments. With a deep understanding of technical complexities, you'll work closely with clients to identify areas for improvement and develop targeted solutions.Your Key ResponsibilitiesIn this role, you'll:Lead Technical...
-
Customer Success Advocate
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeIn this dynamic role, you will work closely with our multi-lingual, multi-cultural team to support sellers on the Amazon India marketplace. As a Customer Success Advocate, you will leverage your sales experience and analytical skills to drive growth and improvement initiatives.About the TeamWe foster a culture of diversity and inclusivity, where everyone...
-
Customer Success Partner Manager
6 days ago
Fatih, Istanbul, Turkey Amazon Full timeStrategic Partnership ManagerAt Amazon, we are seeking a highly skilled Strategic Partnership Manager to join our Amazon Marketplace team in Cairo, Egypt. As a key member of our partnership team, you will be responsible for identifying and developing strategic partnerships that drive growth and improve customer experience in Egypt.In this role, you will work...
-
Strategy and Operations Manager
6 days ago
Fatih, Istanbul, Turkey Trendyol Full timeAbout the RoleWe are seeking a seasoned professional to lead our financial services and payment strategy, as well as business objectives across all markets.The ideal candidate will have 8-15 years of experience in financial management, business planning, management consulting, strategy, project management, or business-related roles, and a proven track record...
-
Customer Success Coordinator
2 days ago
Fatih, Istanbul, Turkey AloTech Full timeBecoming an Implementation Manager at AloTech means driving business growth through strategic project planning. As part of our team, you'll develop project plans, set milestones, and monitor progress to ensure successful execution.About Our Ideal CandidateYou have a relevant undergraduate program (Industrial Engineering preferred)You possess strong...
-
Digital Customer Experience Manager
5 days ago
Fatih, Istanbul, Turkey Modanisa Full timeWe are a global modest fashion e-commerce company operating in over 130 countries. Our mission is to bridge fashion and technology, delivering exceptional value to our customers. We prioritize people-first experiences for our customers, teams, and partners.About the RoleWe seek a talented CRM Executive to join our dynamic team. As a tech enthusiast eager to...
-
Growth Strategy Manager
2 days ago
Fatih, Istanbul, Turkey Getir Full timeAbout the RoleWe are seeking a skilled Growth Strategy Manager to join our dynamic team at Getir. As a key member of our growth team, you will play a crucial role in shaping our business strategy and driving growth initiatives.Your ResponsibilitiesIdentify and capitalize on growth opportunities across our business and customer base.Analyze market trends and...
-
Client Success Consultant
6 days ago
Fatih, Istanbul, Turkey Stay Influence Full timeKey Responsibilities:This Client Team Lead will be responsible for leading the development and refinement of client success strategies, ensuring alignment with global market demands and company strategies.The ideal candidate will have a proven track record of delivering successful influencer marketing campaigns that meet and exceed client...
-
Customer Experience Manager
6 days ago
Fatih, Istanbul, Turkey Mastercard Full timeThe Regional VP, Loyalty and Engagement Platforms Product Head in EEMEA will lead the development and execution of a comprehensive regional product strategy to drive B2B2C consumer loyalty, engagement, and retention across all EEMEA markets and customers.This role requires a strategic and results-oriented leader responsible for developing and executing...
-
Product Strategy Manager
5 days ago
Fatih, Istanbul, Turkey Coensio Full time**About Us**Coensio is a pioneering pre-assessment platform for technical job hirings. Our mission is to revolutionize the hiring process by reducing time-to-hire for companies and unlocking the full potential of candidate pools.We are backed by Turkey's largest digital recruitment platform and trusted by prestigious partners such as Garanti BBVA, Dogus...
-
Analytics and Strategy Lead
4 days ago
Fatih, Istanbul, Turkey Neova Sigorta Full timeKey Job ResponsibilitiesWe are seeking a talented Marketing Analytics Supervisor to join our team at Neova Sigorta. The ideal candidate will have a strong background in data analysis, sales performance, and sales development.The successful candidate will be accountable for the distribution and management of our company's strategic corporate goals on the...
-
Customer Engagement Manager
6 days ago
Fatih, Istanbul, Turkey Wingie Enuygun Group Full timeAt Wingie Enuygun Group, we're on a mission to revolutionize the travel industry by providing unparalleled customer experiences. We're seeking a skilled CUSTOMER ENGAGEMENT MANAGER to join our dynamic team.As a key member of our CRM department, you'll be responsible for developing and implementing innovative strategies to enhance customer engagement across...
-
Customer Experience Manager
7 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsAt Insider, we're redefining the Customer Experience landscape. Our AI-native platform empowers marketers to deliver unique experiences, drive growth, and unleash peak productivity.We've just celebrated a major milestone – our $500M Series E funding round, led by General Atlantic. With top-notch investors backing us, including Sequoia Capital, QIA,...
-
Customer Journey Designer
6 days ago
Fatih, Istanbul, Turkey Wingie Enuygun Group Full timeDo you have a passion for creating seamless customer experiences? As a CUSTOMER JOURNEY DESIGNER at Wingie Enuygun Group, you'll be responsible for designing and implementing customer journeys that meet and exceed customer expectations.With a focus on customer-centricity, you'll work closely with our cross-functional teams to develop and execute innovative...
-
Product Strategy Director
5 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeRole OverviewWe are seeking a highly skilled Product Strategy Director to lead our Predictive Care strategy management and customer base care actions, focusing on superior customer satisfaction, maximizing NPS, and sustaining customer lifetime.This role will involve defining target groups, customer journeys in MCCM, working closely with Big Data and digital...