
Customer Journey Designer
7 days ago
Do you have a passion for creating seamless customer experiences? As a CUSTOMER JOURNEY DESIGNER at Wingie Enuygun Group, you'll be responsible for designing and implementing customer journeys that meet and exceed customer expectations.
With a focus on customer-centricity, you'll work closely with our cross-functional teams to develop and execute innovative CRM strategies. Your expertise in customer segmentation, lifecycle management, and ad-hoc CRM calendar management will enable you to drive acquisition, retention, and churn win-back strategies.
Benefits:- Opportunity to work with the latest technologies and tools serving the needs of millions of travelers worldwide.
- Comprehensive health insurance and life insurance coverage.
- Commuter benefits covering the number of days you come to the office.
- Two big parties to celebrate your successes with your team.
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Customer Journey Analyst
45 minutes ago
Fatih, Istanbul, Turkey ING Hubs Türkiye Full timeAbout the RoleWe are looking for a talented Custumer Journey Analyst to join our team at ING Hubs Türkiye. In this role, you will be responsible for analyzing customer interactions and developing insights to inform business decisions.The successful candidate will have a strong background in customer journey analysis, with experience working with large...
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Customer Journey Expert
45 minutes ago
Fatih, Istanbul, Turkey ING Türkiye Full timeAbout the RoleThis is an exciting opportunity to join our Business Banking Digital Tribe as a Senior Digital Tribe Member. As a member of this tribe, you will be responsible for bringing exceptional digital products into life from scratch, adding value to our SME & Mid-Corp customers' innovation and digitalization journey while practicing agile and design...
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Care Journey Manager
7 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCare Journey ManagerWe are seeking a Care Journey Manager to lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how), working closely with Big...
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Customer Journey Optimization Lead
7 days ago
Fatih, Istanbul, Turkey Blueclip Full timeAt Blueclip, we strive to bring creativity and expertise together to deliver outstanding work.About Our SearchWe are looking for a highly analytical and customer-focused Product Marketing / Customer Insights Manager to help our clients optimize their customer journey. As part of our team, you will be responsible for creating a data-driven foundation for...
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Customer Journey Designer
7 days ago
Fatih, Istanbul, Turkey Agoda Full timeOur Purpose - Bridging the World Through TravelWe believe that travel has the power to bring people together, fostering empathy, understanding, and happiness. Our team of skilled professionals from across the globe share a passion for making travel easy and rewarding for everyone.
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Customer Journey Champion
48 minutes ago
Fatih, Istanbul, Turkey DeFacto Full timeWe are seeking a talented CX Service Expert to join our team at DeFacto. In this role, you will play a critical part in driving customer satisfaction and loyalty through effective issue resolution and process optimization.Your key responsibilities will include:Resolving complex customer complaints and issues in a timely and professional mannerIdentifying and...
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Customer Journey Strategist
46 minutes ago
Fatih, Istanbul, Turkey Dataroid Full timeOur Company OverviewDataroid is a digital analytics and customer engagement platform recognized for its innovative approach. Our mission is to empower businesses to create seamless customer experiences through deep insights, data-driven decisions, and omnichannel engagement. With a strong presence in the industry, we've helped over 100 million users enjoy...
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Digital Experience Designer
46 minutes ago
Fatih, Istanbul, Turkey Eduly Full timeWe are looking for a remote user-experience and User Interface (UX/UI) designer to join our team at Eduly, a Digital School platform with a marketplace.Job DescriptionThe ideal candidate will be able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and...
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Customer Engagement Manager
7 days ago
Fatih, Istanbul, Turkey Wingie Enuygun Group Full timeAt Wingie Enuygun Group, we're on a mission to revolutionize the travel industry by providing unparalleled customer experiences. We're seeking a skilled CUSTOMER ENGAGEMENT MANAGER to join our dynamic team.As a key member of our CRM department, you'll be responsible for developing and implementing innovative strategies to enhance customer engagement across...
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Customer Experience Architect
7 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeAbout the RoleWe are looking for a Customer Experience Architect to join our team and lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...
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Fatih, Istanbul, Turkey Amazon Full timeAbout the Job:We are seeking a Senior Marketing Associate to join our team. As a customer experience expert, you will be responsible for driving customer engagement and sales through strategic marketing initiatives.Key Responsibilities:Develop and execute marketing plans to improve customer experience and drive business growth.Collaborate with...
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Interactive Design Consultant
46 minutes ago
Fatih, Istanbul, Turkey Eduly Full timeWe're seeking a seasoned UX/UI designer to help us create a seamless user experience for our users at Eduly, a Digital School platform with a marketplace.About the PositionThis is a remote-based role that requires a high level of expertise in UX/UI design, including the ability to work independently and collaboratively with stakeholders.Main DutiesConduct...
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User-Centered Design Professional
48 minutes ago
Fatih, Istanbul, Turkey Eduly Full timeEduly is a Digital School platform with a marketplace, and we're looking for a talented UX/UI designer to join our team.About the JobThis role involves working on a remote basis, designing several functionalities of the product and iterating in accordance with user-testing.Main ResponsibilitiesConceive and conduct user research, interviews and...
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Software Designer for Logistics Solutions
7 days ago
Fatih, Istanbul, Turkey Turkish Technology Full timeJob DescriptionKey Responsibilities:Collaborate with Product Owners, Business Analysts, Developers, and other stakeholders to understand user requirements and business objectives.Design user interfaces, wireframes, and interactive prototypes for our logistics software products.Ensure that product designs are user-friendly, visually appealing, and aligned...
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Cloud Solution Designer
2 days ago
Fatih, Istanbul, Turkey Team DefineX Full timeAbout DefineXDefineX Consulting | Technology | Labs is a company that values innovation and excellence in everything we do. Our team of 320 professionals is dedicated to delivering superior value to our clients through leading technology, targeted innovation, and excellence. At DefineX, we aspire to define 'the next' globally by accelerating digital...
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Customer Experience Lead
6 days ago
Fatih, Istanbul, Turkey Philips Iberica SAU Full timeJob TitleConsumer Care Specialist - Personal Health (META)We are seeking a highly skilled Customer Experience Lead to design and deliver exceptional post-purchase experiences for our Personal Health consumers across various touchpoints. This includes Philips-owned platforms, websites, call centers, and technical services in the Middle East, Turkey, Africa...
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Customer Experience Ambassador
46 minutes ago
Fatih, Istanbul, Turkey DeFacto Full timeWe are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...
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Wingie Enuygun Group Relationship Specialist
7 days ago
Fatih, Istanbul, Turkey Wingie Enuygun Group Full timeAt Wingie Enuygun Group, we believe that delivering exceptional customer experiences is key to driving business growth. As a WINGIE ENUYGUN GROUP RELATIONSHIP SPECIALIST, you'll be responsible for building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.With a focus on customer-centricity, you'll design and...
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IT Solution Designer
46 minutes ago
Fatih, Istanbul, Turkey Vodafone Full timeResponsibilitiesDesign and analyze technology/business environment & requirements for assigned projects.Refine and review business requirements, influencing them to ensure the most effective use of IT resources during scoping, defining, and designing end-to-end solutions.Lead and contribute to solutions creation and handshake solutions with...
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Digital Transformation Lead
7 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeDigital Transformation LeadWe are looking for a Digital Transformation Lead to lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...