
Customer Journey Optimization Lead
6 days ago
At Blueclip, we strive to bring creativity and expertise together to deliver outstanding work.
About Our Search
We are looking for a highly analytical and customer-focused Product Marketing / Customer Insights Manager to help our clients optimize their customer journey. As part of our team, you will be responsible for creating a data-driven foundation for customer insights, conducting A/B tests, and refining product offerings based on behavioral and qualitative insights.
Key Responsibilities:
- Building Reporting Frameworks
- Conducting Customer Interviews
- Collaborating with Cross-Functional Teams
- Running User Experience Optimizations
- Using Data to Drive Decision Making
Requirements:
- 3-5 years of experience in product management (consumer-facing platforms), eCommerce/customer insights, or consulting (MBB preferred)
- Experience in fashion e-commerce is a strong plus
- Proficiency in SQL, BI tools, and programming languages like Python
- Strong analytical skills with the ability to turn data into actionable insights
- Excellent problem-solving and communication skills for presenting findings and recommendations
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