Customer Experience Lead

We're a certified B Corp with hundreds of trips in over 100 countries. Our Reservations Assistants play a key role in helping us achieve our mission of inspiring, creating, sharing, and leading the best travel experiences ever – for both people and the planet.Job Description:Liaising with operators to coordinate accommodation and logistical...

Turkiye Regional Services Manager plays a vital role in driving business growth and improving customer satisfaction by leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service providers and internal...

Job Description OverviewThis position is responsible for managing and developing key restaurant chain partnerships, driving business growth, and delivering exceptional customer experiences. The ideal candidate will possess strong analytical skills, be results-oriented, and have a passion for the food service industry.The role involves campaign planning,...

About the RoleWe are looking for a Customer Experience Architect to join our team and lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...

Company OverviewSwarovski is a global leader in crystal-based products, known for its impeccable quality and craftsmanship. With a rich history dating back to 1895, the company has established itself as a iconic brand in the luxury retail industry.About the JobWe are seeking a Customer Experience Director to join our team and lead our store operations in...

About Our JobAs a Team Lead at Ingage, you'll be instrumental in shaping our digital marketing strategies and solutions.You'll lead a team of experts to develop and implement innovative solutions that drive business growth and enhance customer experiences.With a focus on data-driven decision-making, you'll analyze market trends and customer needs to identify...

About UsAt Digiturk, we're revolutionizing the broadcasting industry with our innovative approach and commitment to delivering exceptional customer experiences.We've been a leading provider of digital broadcasting services in Turkey since 1999, and with our acquisition by beIN MEDIA GROUP, we've expanded our reach to over 55 million subscribers worldwide.Our...

Role OverviewHusky Technologies TM is a leader in developing state-of-the-art technology, uniquely positioning us to serve customers who seek differentiation through solutions that provide speed, flexibility, and maximum productivity.We are dedicated to offering our customers the highest quality products and services, with a focus on building strong...

The Regional VP, Loyalty and Engagement Platforms Product Head in EEMEA will lead the development and execution of a comprehensive regional product strategy to drive B2B2C consumer loyalty, engagement, and retention across all EEMEA markets and customers.This role requires a strategic and results-oriented leader responsible for developing and executing...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...

OverviewThe ideal candidate will have a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams. The role requires a customer-centric approach, with a focus on delivering exceptional experiences that drive customer loyalty and retention.Key Responsibilities:To develop and execute...

We are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...

We are seeking a dedicated Customer Relations Specialist to join our team at Melontaxi. As a key member of our support team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our customers.Key Responsibilities:Handle customer interactions through various channels, including chat, email, and...

Working with UsAs a Customer Service Lead at Ermenegildo Zegna Holditalia S.p.A., you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience. You will work closely with our sales team to drive sales growth and achieve business objectives.Key Skills:Demonstrated leadership...

Customer Service RoleWe are a global company that specializes in materials science and digital identification solutions. Our goal is to provide innovative products and services that improve the customer experience.We are currently seeking a Customer Service Representative to join our team. This role involves tracking orders, ensuring timely delivery, and...

We are seeking an experienced E-Commerce Manager to join our team at Transmed Turkiye, where you will play a vital role in shaping our online sales strategy and driving business growth.Key AccountabilitiesAs an E-Commerce Manager, your main responsibilities will include establishing and executing e-commerce strategies and budgets, developing and presenting...

About UsAt Insider, we're redefining the Customer Experience landscape. Our AI-native platform empowers marketers to deliver unique experiences, drive growth, and unleash peak productivity.We've just celebrated a major milestone – our $500M Series E funding round, led by General Atlantic. With top-notch investors backing us, including Sequoia Capital, QIA,...

About Customer ExperienceWe are seeking a highly skilled and experienced Customer Experience Manager to join our Istanbul Akasya store team. In this role, you will be responsible for leading a team of sales professionals to deliver exceptional customer experiences, exceed sales targets, and maintain a high level of product knowledge.About YouTo succeed in...

What We DoAt Dataroid, Inc, we facilitate collaboration between product teams, engineering teams, and customers to develop high-quality software solutions. As a member of our agile team, you will contribute to the definition, modeling, development, testing, and launch of innovative products.Join us in shaping the future of customer experience and driving...

Company OverviewInsider is a fast-growing B2B SaaS company that offers a platform for delivering unique customer experiences. We're driven by innovation and committed to providing exceptional support experiences for our clients.The Job of Technical Support EngineerYou'll be working closely with our Operational Excellence Team to deliver high-quality support...