Customer Experience Operations Lead

We're a certified B Corp with hundreds of trips in over 100 countries. Our Reservations Assistants play a key role in helping us achieve our mission of inspiring, creating, sharing, and leading the best travel experiences ever – for both people and the planet.Job Description:Liaising with operators to coordinate accommodation and logistical...

Job TitleConsumer Care Specialist - Personal Health (META)We are seeking a highly skilled Customer Experience Lead to design and deliver exceptional post-purchase experiences for our Personal Health consumers across various touchpoints. This includes Philips-owned platforms, websites, call centers, and technical services in the Middle East, Turkey, Africa...

Company OverviewSwarovski is a global leader in crystal-based products, known for its impeccable quality and craftsmanship. With a rich history dating back to 1895, the company has established itself as a iconic brand in the luxury retail industry.About the JobWe are seeking a Customer Experience Director to join our team and lead our store operations in...

Job Purpose:As a Customer Operations Project Lead, you will be responsible for governing the execution of projects in line with broader process innovation strategy to reach touchless and automated Demand/Distribution/Supply Planning and Execution processes.You will proactively engage with various functions (Integrated Planning, Customer Service & Logistics)...

Job Description OverviewThis position is responsible for managing and developing key restaurant chain partnerships, driving business growth, and delivering exceptional customer experiences. The ideal candidate will possess strong analytical skills, be results-oriented, and have a passion for the food service industry.The role involves campaign planning,...

About the Role\The Customer Operations Digital Transformation Assistant Manager is responsible for leading Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB (Pakistan, Turkey, Arabia & Bangladesh). This role requires strong collaboration with CS&L (Customer Service, Logistics) and IP (Integrated Planning) teams...

About the PositionWe are seeking an experienced Field Operation Support & Service Account Assistant Manager to join our Customer Services Department. In this role, you will be responsible for supporting field operations, managing service key accounts, and driving productivity improvements.Duties and ResponsibilitiesSupport field operations of the Customer...

Company OverviewWe lead Turkey's fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, Ödero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology.As a team of innovators dedicated to driving progress and making a real impact in the financial world,...

About the RoleWe are looking for a Customer Experience Architect to join our team and lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...

At Intrepid Experience, we're seeking a skilled Travel Coordinator to support our Reservations Manager in ensuring seamless trip execution.Key Responsibilities:Liaising with operators to coordinate accommodation and logistical servicesCollaborating with the Operations team to deliver exceptional experiences for travellersYou'll bring extensive travel...

About Our JobAs a Team Lead at Ingage, you'll be instrumental in shaping our digital marketing strategies and solutions.You'll lead a team of experts to develop and implement innovative solutions that drive business growth and enhance customer experiences.With a focus on data-driven decision-making, you'll analyze market trends and customer needs to identify...

The world needs more Intrepid people who share our values of being Real. Together. Ambitious. Impactful. Our Reservations Assistants embody these values by delivering exceptional customer service and ensuring seamless trip execution.Required Skills and Qualifications:Extensive travel experience in TurkeyStrong organisational skills and attention to...

Job FunctionThis role is a critical part of our organization's customer service strategy, driving customer satisfaction, loyalty, and retention. The successful candidate will be a seasoned professional with a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams.Key Responsibilities:To...

The Hongkong and Shanghai Hotels, Limited is dedicated to delivering exceptional experiences to its guests. As a Customer Experience Coordinator at The Peninsula Istanbul, you will play a pivotal role in shaping the guest experience.The Peninsula Istanbul, situated along the breathtaking Bosphorus waterfront in the historic district of Karaköy, offers...

Company OverviewInsider is a fast-growing B2B SaaS company that offers a platform for delivering unique customer experiences. We're driven by innovation and committed to providing exceptional support experiences for our clients.The Job of Technical Support EngineerYou'll be working closely with our Operational Excellence Team to deliver high-quality support...

Join to apply for the Customer Operations Team Leader role at Information & Technology Management.Reference ID: R171104 Updated: 02/21/2025Location: Istanbul, TurkeyDepartment: Commercial and RetailCustomer Operations is on a journey to provide the best market customer experience for our Customers and Business Partners in Shell. We create a wonderful place...

We are seeking a highly skilled Customer Experience and Service Delivery Specialist to join our team at ISG - Istanbul Sabiha Gokcen International Airport. In this role, you will be responsible for managing various customer-facing services, including cleaning, security, and concierge.Key Responsibilities:Lead daily operations of soft services, ensuring...

**Job Description:**We are seeking a skilled Banking Operations Manager to oversee the end-to-end management of banking operations, ensuring an excellent customer experience. This role will be responsible for managing and optimizing operational processes, including digital onboarding, deposit transactions, money transfers, collection, and payment system...

About UsAt Digiturk, we're revolutionizing the broadcasting industry with our innovative approach and commitment to delivering exceptional customer experiences.We've been a leading provider of digital broadcasting services in Turkey since 1999, and with our acquisition by beIN MEDIA GROUP, we've expanded our reach to over 55 million subscribers worldwide.Our...

About the Role:We are looking for a highly motivated Business Development and Operations Lead to join our professional team at İŞveÇÖZÜM Danışmanlık.About the Job:Business Development: Develop and implement strategies to drive business growth and profitability.Operational Management: Lead and manage the overall operations, including sales, marketing,...