Customer Service Operations Lead

Job FunctionThis role is a critical part of our organization's customer service strategy, driving customer satisfaction, loyalty, and retention. The successful candidate will be a seasoned professional with a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams.Key Responsibilities:To...

Turkiye Regional Services Manager plays a vital role in driving business growth and improving customer satisfaction by leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service providers and internal...

Job Purpose:As a Customer Operations Project Lead, you will be responsible for governing the execution of projects in line with broader process innovation strategy to reach touchless and automated Demand/Distribution/Supply Planning and Execution processes.You will proactively engage with various functions (Integrated Planning, Customer Service & Logistics)...

Working with UsAs a Customer Service Lead at Ermenegildo Zegna Holditalia S.p.A., you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience. You will work closely with our sales team to drive sales growth and achieve business objectives.Key Skills:Demonstrated leadership...

About the Role\The Customer Operations Digital Transformation Assistant Manager is responsible for leading Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB (Pakistan, Turkey, Arabia & Bangladesh). This role requires strong collaboration with CS&L (Customer Service, Logistics) and IP (Integrated Planning) teams...

Zegna is seeking a highly skilled Customer Service and Sales Lead to join our sales team. As a key member of our team, you will be responsible for delivering exceptional customer service, building relationships with customers, and driving sales growth.Key Responsibilities:Provide expert advice on our high-end apparel and accessories to customers.Build...

About the RoleWe are an established player in the global specialty chemical markets, providing end-use manufacturers across industries with end-to-end supply chain solutions from across the globe.This role is an exciting opportunity to join our dynamic team and contribute to the success of our customers.ResponsibilitiesBusiness Operations:Manage the...

About the Role:We are seeking a highly experienced Customer Service Operations Manager to join our team at Philips Iberica SAU. In this role, you will be responsible for creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.The ideal...

About This RoleWe are seeking a Customer Service Support Officer to join our team at Philips, a health technology company committed to delivering quality healthcare to all. As a key member of our service delivery team, you will be responsible for creating a resourcing plan and service order fulfillment schedule to optimize resource allocation across service...

Job Title: Customer Service Operations Coordinator - Demand ManagementWe are seeking a skilled Customer Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing demand and ensuring that our service levels are met.Main Responsibilities:Manage demand and create forecasts to inform resourcing...

Job DescriptionWe are seeking a seasoned professional to lead our Customer Service department in the Luxury Goods and Jewelry industry.This role is responsible for developing and implementing strategies to drive customer satisfaction, loyalty, and retention. The successful candidate will oversee the daily operations of the department, manage a team of...

Join us at Ödeal as a Training & Quality Specialist and contribute to shaping the future of payments!Job Description:We're looking for a talented individual to lead our training and quality initiatives.Key Responsibilities:Develop, implement, and deliver training programs focused on operational processes, customer service excellence, and quality improvement...

Melon Taxi is looking for a professional to support and communicate with customers, ensuring a positive experience. The ideal candidate will understand customer needs and provide friendly, helpful assistance.Responsibilities:The Customer Relations Specialist will interact with customers via various channels to address inquiries and resolve concerns in a...

Company OverviewWe lead Turkey's fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, Ödero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology.As a team of innovators dedicated to driving progress and making a real impact in the financial world,...

About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Support Officer. The successful candidate will be responsible for providing exceptional customer service and support, ensuring that our clients receive timely and efficient resolutions to their queries.

Job DescriptionCustomer Service Support OfficerMaking long and short-term decisions to deliver service whilst balancing conflicting demands in the area of business obligations and customer demand.We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time...

We are seeking a highly skilled Customer Experience and Service Delivery Specialist to join our team at ISG - Istanbul Sabiha Gokcen International Airport. In this role, you will be responsible for managing various customer-facing services, including cleaning, security, and concierge.Key Responsibilities:Lead daily operations of soft services, ensuring...

Avery Dennison is a leading global manufacturer of pressure-sensitive materials and labels.We are seeking a high-energy, results-oriented Customer Service Representative to join our Commercial team with a 1 year fixed-term contract in Istanbul office and execute the following responsibilities:Track order processes, ensure timely delivery, and follow up on...

About the RoleWe are seeking a skilled Customer Service Expert to join our team at Tetra Pak. As a key member of our Supply Chain Operations, you will be responsible for delivering exceptional customer service and driving excellence in customer experience.You will work closely with internal stakeholders, including Key Account teams and other departments, to...

Join to apply for the Customer Operations Team Leader role at Information & Technology Management.Reference ID: R171104 Updated: 02/21/2025Location: Istanbul, TurkeyDepartment: Commercial and RetailCustomer Operations is on a journey to provide the best market customer experience for our Customers and Business Partners in Shell. We create a wonderful place...