
Operations and Customer Support Team Lead
2 days ago
Company Overview
We lead Turkey's fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, Ödero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology.
As a team of innovators dedicated to driving progress and making a real impact in the financial world, we are looking for an Operations Specialist/Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
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Customer Operations Team Leader
2 weeks ago
Fatih, Istanbul, Turkey Information & Technology Management Full timeJoin to apply for the Customer Operations Team Leader role at Information & Technology Management.Reference ID: R171104 Updated: 02/21/2025Location: Istanbul, TurkeyDepartment: Commercial and RetailCustomer Operations is on a journey to provide the best market customer experience for our Customers and Business Partners in Shell. We create a wonderful place...
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Operations Team Lead
1 hour ago
Fatih, Istanbul, Turkey Amazon Full timeAbout AmazonAmazon is expanding its team within the Operations department. If you're interested in working for a business that values innovation and customer satisfaction, this could be the role for you.This position requires overseeing shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery...
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Digital Transformation Lead
24 hours ago
Fatih, Istanbul, Turkey Team DefineX Full timeAbout DefineXAt Team DefineX, we are a powerhouse of experts and innovators who strive for excellence in everything we do. Our mission is to accelerate digital transformation and liberate the business world through technology. We have a global team of 320 professionals who deliver superior value to our clients through leading-edge technology, targeted...
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Customer Experience Operations Lead
2 days ago
Fatih, Istanbul, Turkey Avature Full timeTurkiye Regional Services Manager plays a vital role in driving business growth and improving customer satisfaction by leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service providers and internal...
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Fatih, Istanbul, Turkey Unilever Deutschland Holding GmbH Full timeAbout the Role\The Customer Operations Digital Transformation Assistant Manager is responsible for leading Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB (Pakistan, Turkey, Arabia & Bangladesh). This role requires strong collaboration with CS&L (Customer Service, Logistics) and IP (Integrated Planning) teams...
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Customer Service Operations Lead
7 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeAbout the PositionWe are seeking an experienced Field Operation Support & Service Account Assistant Manager to join our Customer Services Department. In this role, you will be responsible for supporting field operations, managing service key accounts, and driving productivity improvements.Duties and ResponsibilitiesSupport field operations of the Customer...
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Customer Service Team Lead
4 days ago
Fatih, Istanbul, Turkey Melontaxi Full timeMelon Taxi is looking for a professional to support and communicate with customers, ensuring a positive experience. The ideal candidate will understand customer needs and provide friendly, helpful assistance.Responsibilities:The Customer Relations Specialist will interact with customers via various channels to address inquiries and resolve concerns in a...
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Customer Operations Project Lead
4 days ago
Fatih, Istanbul, Turkey Unilever Full timeJob Purpose:As a Customer Operations Project Lead, you will be responsible for governing the execution of projects in line with broader process innovation strategy to reach touchless and automated Demand/Distribution/Supply Planning and Execution processes.You will proactively engage with various functions (Integrated Planning, Customer Service & Logistics)...
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Support Team Member
7 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout Insider: Driving Growth Through AI-Powered SolutionsWe are a leading B2B SaaS company, pioneering AI-driven technologies that empower our clients to deliver unparalleled customer experiences.As a Technical Support Specialist at Insider, you will form strong bonds with our partners, working closely with the Customer Success Team to resolve complex...
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Customer Support Specialist
4 days ago
Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full timeAlfa Laval Corporate AB is a pioneering company that thrives on innovation and progress. Our mission is to shape a more resourceful, less wasteful world by developing world-leading technologies in energy, food, water, and shipping.We are seeking a detail-oriented Customer Support Specialist to join our team. In this role, you will play a key part in ensuring...
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Operations Support Specialist
5 days ago
Fatih, Istanbul, Turkey Getron Corp. Full timeJob DescriptionWe are looking for a talented CUSTOMER SERVICE ANALYST to join our team at Getron Corp. As a key member of our operations team, you will be responsible for tracking and solving customer issues, analyzing their needs, and participating in online meetings to provide exceptional support.Responsibilities Include:Providing timely and effective...
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Order Handler
7 days ago
Fatih, Istanbul, Turkey Alfa Laval Full timeAt Alfa Laval, we empower individuals to make a positive impact. As a pioneering company, we develop world-leading technologies that drive progress in energy, food, water, and shipping. Our 140-year-old start-up culture fosters innovation, open-mindedness, and rapid growth. This environment enables our employees to grow professionally, personally, and as...
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Operational Support Assistant
2 days ago
Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full timeJob RoleWe are seeking a highly organized Operational Support Assistant to join our team and support service operations.Your primary responsibility will be to ensure the seamless execution of service operations by effectively coordinating and dispatching field service engineers, managing service schedules, supporting the service center, and maintaining...
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Senior Customer Service Operations Lead
5 days ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeJob FunctionThis role is a critical part of our organization's customer service strategy, driving customer satisfaction, loyalty, and retention. The successful candidate will be a seasoned professional with a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams.Key Responsibilities:To...
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Customer Service Operations Specialist
4 days ago
Fatih, Istanbul, Turkey Wego Chemical Group Full timeAbout the RoleWe are an established player in the global specialty chemical markets, providing end-use manufacturers across industries with end-to-end supply chain solutions from across the globe.This role is an exciting opportunity to join our dynamic team and contribute to the success of our customers.ResponsibilitiesBusiness Operations:Manage the...
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Customer Service Lead
6 days ago
Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full timeWorking with UsAs a Customer Service Lead at Ermenegildo Zegna Holditalia S.p.A., you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience. You will work closely with our sales team to drive sales growth and achieve business objectives.Key Skills:Demonstrated leadership...
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Network Operations Team Lead
2 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCompany OverviewVodafone is a leading international telecommunications company serving millions of customers worldwide. Our mission is to empower people and communities through connectivity, while protecting the planet.We're passionate about creating a workplace where everyone can thrive, regardless of their background or abilities. We believe in diversity,...
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Security Operations Lead
2 days ago
Fatih, Istanbul, Turkey Kuehne + Nagel AS Full timeAbout the JobAs a Security Operations Lead, you will be responsible for the day-to-day management of our Information Security Management System (ISMS).Your Key ResponsibilitiesLead the development and implementation of information security strategies.Collaborate with cross-functional teams to ensure the operational effectiveness of the ISMS.Develop and...
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Commercial Operations Team Director
24 hours ago
Fatih, Istanbul, Turkey Information & Technology Management Full timeCompany OverviewInformation & Technology Management is a leading provider of innovative IT solutions. We empower our clients to achieve their business objectives by leveraging the latest technologies.Job DescriptionThe Customer Operations Team Leader role is responsible for managing a team of Customer Success Specialists, ensuring 100% trade compliance, and...
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Customer Operations Specialist
5 days ago
Fatih, Istanbul, Turkey Getron Corp. Full timeGetron Corp. is seeking a Customer Operations Specialist who excels in understanding and meeting customer needs through their journey with our services and solutions.As a key member of our global team, you will leverage your knowledge of our ecosystem to drive continuous improvement and enhance the customer experience. Our customers are our top priority, and...