Customer Success Advocate Role

1 day ago


Fatih, Istanbul, Turkey Insider Full time
Who We Are

We are an international, diverse, and inclusive company with a passion for making an impact. Our team is comprised of exceptionally talented and passionate individuals who move fast and agile, create cutting-edge products, and focus on making a difference.

What We Offer

We provide equal opportunity in a zero-discrimination workplace and welcome everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

The Position

We are seeking a Technical Support Specialist to join our Customer Success Team. The ideal candidate will have a Bachelor's Degree in Business, Communication, Programming, or Engineering related fields, and 1+ years of experience in supporting a software product, ideally in SaaS or experience in MIS or Software Development teams.

  • The candidate must be fluent in written and verbal English and Turkish.
  • They should have a high sense of responsibility and accountability.
  • They must be able to provide timely responses and follow up systematically.
  • They should be a natural problem solver with a positive attitude.
  • They should have good debugging/troubleshooting skills.
  • They should know their way around HTML, CSS, or other programming languages.


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