
Digital Customer Advocate
2 days ago
We're seeking an experienced CX Professional to join our team and help us deliver exceptional customer experiences across all touchpoints.
The ideal candidate will have a strong background in customer experience, analytical thinking skills, and proficiency in data & CRM tools such as Business Object, Verint etc.
This role involves being the voice of the customer, creating effective CEX reporting structures, tracking KPIs, and analyzing data to drive business decisions.
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Customer Success Advocate
7 days ago
Fatih, Istanbul, Turkey Michael Page Türkiye Full timeAbout Our TeamWe're a dynamic group of professionals dedicated to delivering exceptional recruitment services to our clients.Job Summary:As a Customer Success Advocate, you will be responsible for providing top-notch technical support to our clients, ensuring they achieve their business goals.Key Responsibilities:Deliver customized training programs to...
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Healthcare Customer Advocate
4 days ago
Fatih, Istanbul, Turkey Philips Full timeAbout the OpportunityWe invite applications for the position of Healthcare Customer Advocate at Philips. As a key member of our team, you will be responsible for creating and delivering best-in-class consumer experiences across various touchpoints.This role requires strong analytical skills, excellent communication abilities, and the capacity to lead...
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Customer Success Advocate
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeIn this dynamic role, you will work closely with our multi-lingual, multi-cultural team to support sellers on the Amazon India marketplace. As a Customer Success Advocate, you will leverage your sales experience and analytical skills to drive growth and improvement initiatives.About the TeamWe foster a culture of diversity and inclusivity, where everyone...
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Insider Technical Advocate
7 days ago
Fatih, Istanbul, Turkey Insider Full timeJob DescriptionYou will play a crucial role in the Customer Success Team owning technical relationships with partners using our products and services. As an excellent communicator and problem solver, you'll work with Customer Success Managers to ensure seamless experiences for partners. You'll troubleshoot technical issues, find creative solutions, review...
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Sellers Business Growth Advocate
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeAt Amazon, we are committed to helping our Sellers succeed by providing them with the tools and resources they need to grow their businesses. As a Sellers Business Growth Advocate, you will play a critical role in identifying opportunities for growth and developing strategies to maximize potential.Responsibilities:Customer Insight: Develop a deep...
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Amazon Customer Advocate
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeAmazon's Selling Partner Support TeamWe are a dynamic and customer-obsessed team that provides critical support to our Selling Partners, helping them overcome technical, operational, and process challenges. As a Selling Partner Support Associate, you will play a vital role in delivering exceptional customer service, analyzing complex customer issues, and...
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Strategic Customer Advocate
6 days ago
Fatih, Istanbul, Turkey SAP SE Full timeAbout the TeamThe SAP Consulting and Professional Services team is a dynamic group of experts dedicated to delivering high-quality services to our customers. We are passionate about helping our customers succeed and are committed to excellence in everything we do.We offer a collaborative and supportive work environment, with opportunities for professional...
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Customer Experience Advocate
7 days ago
Fatih, Istanbul, Turkey Insider Full timeCompany OverviewInsider is a fast-growing B2B SaaS company that offers a platform for delivering unique customer experiences. We're driven by innovation and committed to providing exceptional support experiences for our clients.The Job of Technical Support EngineerYou'll be working closely with our Operational Excellence Team to deliver high-quality support...
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Digital Media Consultant
7 days ago
Fatih, Istanbul, Turkey Appnext Full timeWe're a dynamic Ad Tech company offering flexible work environment options. If you're passionate about making an impact in the digital advertising industry, we'd love to hear from you.About the JobWe're seeking an experienced Digital Media Consultant to join our team. The successful candidate will have a strong understanding of programmatic advertising,...
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Global Customer Advocate
2 days ago
Fatih, Istanbul, Turkey Cointr Full timeRequirements and QualificationsFufluent in English (both written and spoken) with excellent communication and problem-solving skills.Prior experience in customer service or a related field is required, with a proven track record of delivering high-quality support.Availability to work night shifts as part of a hybrid schedule, with a willingness to adapt to...
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Customer Engagement Director
5 days ago
Fatih, Istanbul, Turkey Wordego Inc. Full timeJob ResponsibilitiesThe ideal candidate will have a proven track record in leading high-performing teams, driving business outcomes through consultative interactions, and designing processes to track customer performance metrics.You will serve as the primary advocate for client success, aligning customer objectives with the capabilities of Wordego Inc.'s...
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Frontline Customer Advocate
5 days ago
Fatih, Istanbul, Turkey FedEx Group Full timeOur BenefitsWe offer an attractive compensation package, training to get you started, and on-the-job learning opportunities. You'll also have access to extensive learning resources, including online language courses, and a Tuition Assistance Program (for applicable positions). Additionally, you'll enjoy employee reduced-rate shipping, a Great Career...
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Labor Lawyer Advocate
19 hours ago
Fatih, Istanbul, Turkey Trendyol Full timeAbout UsTrendyol is a leading e-commerce company that operates in multiple countries across the globe. We strive to make a sustainable and positive impact on our customers, business partners, and society.Our vision goes beyond business success. We aim to create a better future by promoting women's economic empowerment, digitizing merchants and SMEs, and...
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Digital Solutions Consultant
1 hour ago
Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full timeWe empower more than 8,000 organizations in over 100 countries to create the best experiences for their customers and employees. As a Customer Experience Specialist at Genesys Cloud Services, Inc., you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys...
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Customer Experience Manager
7 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsAt Insider, we're redefining the Customer Experience landscape. Our AI-native platform empowers marketers to deliver unique experiences, drive growth, and unleash peak productivity.We've just celebrated a major milestone – our $500M Series E funding round, led by General Atlantic. With top-notch investors backing us, including Sequoia Capital, QIA,...
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Digital Growth Specialist
6 days ago
Fatih, Istanbul, Turkey Ödeal Full timeAbout the JobWe are seeking a highly motivated Digital Growth Specialist to join our team at Ödeal.This is an exciting opportunity for someone who wants to drive digital growth and development by creating innovative products and services that meet customer needs.The successful candidate will be responsible for analyzing customer data, developing digital...
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Programmatic Advertising Expert
7 days ago
Fatih, Istanbul, Turkey Appnext Full timeThe ideal candidate will have 3+ years of experience in Customer Success, Account Management, or a similar role in Ad Tech, MarTech, or Digital Advertising.Key ResponsibilitiesAct as a trusted advisor to clients, understanding their business goals and helping them leverage our platform effectively.Monitor client performance, identifying opportunities for...
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Customer Service Representative
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeCompany OverviewAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Our goal is to provide a world-class e-commerce platform that meets the needs of our customers.We achieve this by working closely with Sellers & Vendors who offer their catalogue of products on our...
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Digital Transformation Lead
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeDigital Transformation LeadWe are looking for a Digital Transformation Lead to lead the Predictive Care strategy management, organize customer base care actions aiming to achieve superior customer satisfaction, maximize NPS by increasing and sustaining customer lifetime.This role involves defining target group (who) and customer journey in MCCM (how),...
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Digital Products Director
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob SummaryWe are seeking an experienced Digital Products Director to lead our team in developing and executing strategies for our digital products. As a key member of our leadership team, you will be responsible for driving innovation and growth through data-driven decision making.Main ResponsibilitiesLead cross-functional teams in designing, developing,...