Digital Customer Advocate

2 days ago


Fatih, Istanbul, Turkey Digiturk Full time
Customer Service Role

We're seeking an experienced CX Professional to join our team and help us deliver exceptional customer experiences across all touchpoints.

The ideal candidate will have a strong background in customer experience, analytical thinking skills, and proficiency in data & CRM tools such as Business Object, Verint etc.

This role involves being the voice of the customer, creating effective CEX reporting structures, tracking KPIs, and analyzing data to drive business decisions.



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