Customer Engagement Director

5 days ago


Fatih, Istanbul, Turkey Wordego Inc. Full time
Job Responsibilities

The ideal candidate will have a proven track record in leading high-performing teams, driving business outcomes through consultative interactions, and designing processes to track customer performance metrics.

You will serve as the primary advocate for client success, aligning customer objectives with the capabilities of Wordego Inc.'s AI-powered solutions, including Wordego and Sortext.

  • Develop and execute strategic plans to enhance customer engagement, retention, and satisfaction across all accounts.
  • Design and implement processes to track customer performance metrics, identify opportunities, and provide proactive solutions to maximize value delivery.
  • Collaborate cross-functionally with sales, marketing, and product development teams to ensure seamless customer experiences and alignment on business objectives.


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