Product Designer

2 days ago

Fatih, Istanbul, Turkey Insider Full time

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. We've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

We are looking for a Product Designer who wants to come up with the best ideas and solutions at every stage of the product development lifecycle

What is our mission?

We are the champions of product thinking. We are the problem solvers. We are user advocates. We understand the business value behind every product decision. We are visionaries who see the bigger picture. We follow the human-centric approach to integrate the needs of people to create delightful experiences. Our actions create an impact for hundreds of millions of users every day.

What are we offering?

We are never I, always 'We'

As Helen Keller said: "Alone we can do so little; together we can do so much". We believe in the power of "We". By thinking and brainstorming together, we combine our unique perspectives to design innovative products.

Our Learning Never Stops

Being a designer is about nonstop learning. Design, technology, and people change. We have to adjust and learn these changes and adapt. For us, every day is a new learning experience. Design is an iterative process so every experiment on design is a learning process. We are solution-oriented. We focus on overcoming the roadblocks by finding unique solutions.

We Design to Delight

We design for our users but we go the extra mile to delight them.

What are we searching for?

We Are User Advocates

Every UX designer is a user advocate. We attempt to see the product through the eyes of the user of that product. We design for the users. Empathy is the key element within the team.

We Love The Details

We are obsessed with details. Focusing not only on "what is right" but "what isn't right" takes a design from "nearly there" to "there" and beyond. Our designs include every interaction of the user journey when they interact with our product.

We Are Proactive

As a team, we proactively identify and look for ways to add value to our product. When we see a challenge, we also see a solution to offer and bring balance to the effort.

As a Product Designer here at Insider, part of your everyday job will be:

  • be involved in all stages of the design process including the creation of design concepts, developing interactive prototypes, devising and conducting experiments, and delivering applications that create an impact for hundreds of millions of users every day
  • solve our unique problems while keeping the end-users first in your work
  • plan, set up, execute, and analyze usability tests
  • turn static wireframes and designs into interactive flows
  • collaborate with a cross-functional team and lead a productive ideation session with them
  • brought your own perspective to the table, you won't always just tell people what they want to hear
  • thrive in a dynamic, fast-paced, autonomous, and collaborative environment

We want you to join us while we are taking a step into the future if you:

  • have a Bachelor's degree in a relevant field (Industrial Design, HCI, Visual Communication, UX Design, etc.) or equivalent relevant experience in the UX/UI and Product Design field (SaaS and B2B is a big plus)
  • have 2+ years of experience designing responsive web apps, websites, and design systems for a SaaS or similar product
  • are fluent in English
  • know that "Showing is better than telling when it comes to UX"
  • are familiar with Design systems, pattern libraries, and Figma
  • are familiar with HTML, CSS, and front-end frameworks for better communication and mutual understanding with developers
  • favor consistency, flexibility, and reuse
  • are familiar with Research; quantitative and qualitative research are well known to you, as well as Discovery and Usability tests, and utilizing different research methodologies
  • have a curious mind, and everything you do ultimately serves the end-users, bearing them in mind
  • are a good listener and empathy is one of your favorite words
  • are a natural-born problem solver, finding solutions to complex problems motivates and excites you

While exporting our technology to the world, we offer you:

  • "Keynote Sessions" with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,
  • "PM Academy" in which experienced Insiders & our VP of Product talk about our best practices & share know-how
  • Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
  • Free access to the essentials such as LinkedIn Learning, Blinkist, Masterclass, and Spotify
  • Inclusive Private Health Insurance
  • Smart Work Model side benefits to support food and bill expenses,
  • The infamous Team Activities that are bursting with fun,
  • Remote Work Work anywhere you'd like in Turkey.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium

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