Field Service Technician
3 days ago
1. Kurulum ve Devreye Alma
- Makinelerin montajını gerçekleştirmek ve kullanım için hazırlamak
- Kurulum sırasında teknik prosedürleri uygulamak ve güvenlik kontrollerini yapmak
- Kurulum sonrası test ve ayar işlemlerini yaparak makinenin tüm komponentlerinin sorunsuz / faal çalıştığından emin olmak
2. Bakım Hizmetleri
- Makinelerin düzenli bakım programlarını hazırlamak ve uygulamak
- Mekanik, hidrolik, pnömatik ve elektriksel aksamların bakımlarını yapmak
- İşletim ömrünü uzatmak için koruyucu bakım prosedürlerini yerine getirmek
3. Arıza Tespiti ve Onarım
- Makinelerde meydana gelen arızaları tespit etmek ve hızlıca çözmek
- Arıza tespiti sonrasında; patlak şema üzerinden ilgili ürün / parçanın kodunu belli etmek.
- Müşteri statüsüne göre belirlenmiş olan fiyat listeleri / ıskonto oranları çerçevesinde onarım teklifini oluşturmak.
- Onarım teklifini ve arıza detaylarını (gerekli durumlara video ve fotoğraflar ile) müşteriye ileterek onaya sunmak
- Arızanın nedenini analiz etmek, gerekli parçaların değişimini yapmak veya onarmak
- Sorunları giderirken makine verimliliğini artırmaya yönelik önlemler almak
- Onarımı gerçekleştirilen sorun, kullanım kaynaklı ise tekrarlamaması adına kullanıcı personelleri uyarmak / bilgilendirmek
4. Eğitim ve Destek
- Makine operatörlerine doğru kullanım ve güvenlik talimatları konusunda eğitim vermek
- Müşterilere veya fabrikada çalışan personele teknik destek sağlamak
- Arıza önleme konusunda bilgi vererek olası sorunları minimize etmek
5. Raporlama ve Belgeler
- Yapılan tüm bakım, onarım ve arıza giderme işlemlerini raporlamak
- Servicemax servis yazılımını, belirlenen doğrultu, hedef ve parametreler çerçevesinde kullanmak
- Kullanılan yedek parçaları, iş gücü saatlerini ve süreçleri kaydetmek
- İş güvenliği ve kalite standartlarına uygun şekilde kayıt tutmak ve raporları paylaşmak
- Müşteri beklentilerine uygun yazılı ve görsel bilgileri müşteriye iletmek
6. Teknik Bilgi Güncelleme ve Eğitim
- Yeni makine teknolojileri ve yazılımlar hakkında bilgi sahibi olmak
- Üretici firmalar tarafından düzenlenen eğitimlere katılarak teknik bilgiyi güncel tutmak
- İlgili sertifikasyonları ve şirket içi eğitimleri tamamlayarak mesleki gelişimi sağlamak ( Nilfisk University için teşvik sağlanabilir bu doğrultuda )
- Ekip içi iletişimi iyi tutarak, görece yeni ekip üyelerine tecrübelerini aktarmak, gerektiğinde uzaktan veya fiili destek sağlamak
Let's create a cleaner future together
Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
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