App. Reliability Engineer

5 days ago


Fatih, Istanbul, Turkey Vodafone Group Full time
What you'll do


• Provide day-to-day IT support for the organization's top executives, addressing issues related to software, hardware, smartphones, tablets, and other devices.


• Offer expert-level troubleshooting and break/fix support for Microsoft Windows, Office, iOS devices, and video conferencing equipment.


• Manage executive-level incident response, including diagnosing, prioritizing, and resolving technical issues with timely updates and clear communication.


• Support key executive meetings both on-site and remotely, ensuring all technical equipment and platforms function flawlessly.


• Proactively maintain and update executive IT assets, including laptops, mobile devices, printers, and audiovisual systems.


• Serve as the primary point of contact for the functional mailbox, delivering announcements and educative content to users to enhance their daily technology skills.


• Collaborate with procurement teams when needed to source and deploy IT hardware and software for executives.


• Provide floor-walking support post-deployment and conduct training or onboarding for new technologies used by executives.


• Escalate complex technical issues to higher-level teams or vendors while maintaining ownership of the resolution process.

Who you are


• Experience: At least 5 years in IT Desktop Support, including a minimum of 3 years in a VIP/Executive Support role. Experience in private organizations, particularly in the technology sectors, is highly desirable.


• Technical Proficiency:

  1. Advanced knowledge of Microsoft Windows, Office Suite, and iOS platforms.
  2. Proven ability to support and maintain video conferencing systems and smart devices.
  3. Basic understanding of networks, servers, videoconferencing systems and audio/visual technologies.


• Incident Management: Demonstrated expertise in diagnosing, prioritizing, and resolving IT issues, with the ability to escalate complex problems when necessary.


• Customer Focus: Outstanding interpersonal and communication skills, with a strong ability to interact effectively with senior leaders in time-pressure situations.


• Problem-Solving Skills: Solution-oriented with a proactive approach to resolving challenges efficiently and effectively.


• Flexibility: Ability to support off-site executive events, provide after-hours assistance when required, and multitask in a fast-paced environment.


• Certifications: Relevant IT certifications (e.g., ITIL, Microsoft Certified Professional) are a plus.


• Language: Proficient in both written and spoken English.

Not a perfect fit

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We like to keep them flexible:

  1. Vflexy: Flexible Benefits Program
  2. Hybrid working kit
  3. Ergonomic kit allowance
  4. Digital meal voucher
  5. Flexible transportation allowance.
  6. Employee assistance hotline & counselling
  7. Comprehensive and flexible private health insurance
  8. Discounted price deals for wide range of products & services

Plus, plenty more to enjoy

#LI-Hybrid

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.

Together we can.

#J-18808-Ljbffr

  • Fatih, Istanbul, Turkey Saudi Aramco Full time

    Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer.With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to...


  • Fatih, Istanbul, Turkey Devsfield Full time

    Get AI-powered advice on this job and more exclusive features.We're Hiring: Site Reliability Engineer (SRE)Are you passionate about system reliability, automation, and cloud technologies? We're looking for a Site Reliability Engineer (SRE) to join our teamAbout the RoleThe SRE discipline blends software engineering with IT operations to build scalable and...

  • Mobile App Engineer

    1 week ago


    Fatih, Istanbul, Turkey Mona Digital Full time

    Lead the Future of Fintech at Mona DigitalEmbark on a journey where finance meets innovation, and imagination knows no bounds. As Mona Digital, we're revolutionizing the way people analyze and trade stocks through our AI-driven, high-performance solutions; whether it's our main product Mona Borsa app or the robust B2B mobile services we provide to banks and...


  • Fatih, Istanbul, Turkey Kocdigital Full time

    Join to apply for the Service Reliability Engineer role at KoçDigitalActively manage and optimize monitoring systems, ensuring comprehensive observability of production environments. Lead incident response, conduct postmortem analysis, and implement preventive measures. Define, maintain, and improve high-availability architectures and disaster recovery...


  • Fatih, Istanbul, Turkey Innovance Consultancy Full time

    Innovance Consultancy is seeking an experienced Android App Developer Specialist to join our team. As a specialist, you will be responsible for designing and developing high-quality Android applications using Java/Kotlin, as well as collaborating with cross-functional teams to implement innovative solutions.Key Responsibilities:Design and develop...


  • Fatih, Istanbul, Turkey LC Waikiki Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from LC WaikikiHq Recruitment and Talent Management Executive-IT DivisionAbout UsLC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion. LC Waikiki's journey started in France in 1988, continuing after 1997 as a Turkish brand....


  • Fatih, Istanbul, Turkey Paribu Full time

    Join to apply for the Senior Mobile App Engineer (Flutter) role at Paribu.Paribu, founded in 2017 as a cryptocurrency trading platform, continues to advance as a technology company that stands by its original values. With over 6 million users, Paribu is at the forefront of the blockchain technology movement.Who are we looking for?Senior Mobile App Engineer...


  • Fatih, Istanbul, Turkey Devsfield Full time

    Devsfield is a software development company that provides solutions across various industries. We are seeking an experienced Site Reliability Engineer (SRE) to join our team.About the RoleThe SRE discipline blends software engineering with IT operations to build scalable and highly reliable software systems. As an SRE, you will focus on ensuring system...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    AppSamurai Customer Success & Account Manager Be the hero who helps mobile games & apps rise above the rest From user acquisition on multiple channels to monetization with innovative formats, AppSamurai is growing with an outstanding team. Mobile user acquisition is the key for all games and apps as they become more popular, and this role helps mobile games...


  • Fatih, Istanbul, Turkey Saudi Aramco Full time

    About the RoleThis is a challenging opportunity for a seasoned Reliability Engineer to join our Global Manufacturing Excellence organization under the Downstream Assets Reliability Solutions Department (RSD).The successful candidate will work closely with organization management and facilities management to drive reliability initiatives and programs...


  • Fatih, Istanbul, Turkey Garantiteknoloji Full time

    Job DescriptionWe are seeking a skilled Software Reliability Engineer to join our Application Services Reliability Management team. As a key member of this team, you will be responsible for designing the appropriate infrastructure and ensuring capacity planning to meet service requirements.You will collaborate with cross-functional teams to determine needs...


  • Fatih, Istanbul, Turkey Zoolatech Full time

    Are you passionate about building high-performance Android applications? Together with our partner, a prominent online fashion & beauty retailer in Europe, we are looking for an Android Engineer to join our team and work on cutting-edge mobile solutions that track user behavior in real-time and measure customer engagement. You'll collaborate with a talented...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    Dive into the fascinating world of mobile advertising with AppSamurai, help mobile games and apps grow, and become the expert everyone talks aboutWe are building the world's most beloved one-stop-shop for omniscient user acquisition and monetization platform. Let's have a chat.Mobile user acquisition is the key for all games and apps as they become more...


  • Fatih, Istanbul, Turkey Amazon Full time

    Job OverviewAt Amazon, we are dedicated to providing exceptional customer experiences. Our Reliability Maintenance Engineering team plays a crucial role in maintaining and optimizing technologies within the Global Amazon Warehouse & Delivery Network.The purpose of this role is to ensure safety regulations and policies are adhered to, conduct preventative...


  • Fatih, Istanbul, Turkey MoovBuddy Full time

    We're seeking a highly skilled UX/UI Designer to join our team at MoovBuddy, where we're revolutionizing health and wellness through innovative mobile apps. In this role, you will be responsible for designing user-centered solutions and collaborating with our product development team to bring them to life.About the JobThis is an exciting opportunity to join...


  • Fatih, Istanbul, Turkey Amazon Full time

    Senior Maintenance Engineer, Reliability Maintenance Engineering, RMEJob ID: 2932900 | Souq.com for E-Commerce LLCJob DescriptionAmazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.Across Europe we have more...


  • Fatih, Istanbul, Turkey AI Startup Full time

    Technical Co-Founder - AI Mobile App DevelopmentWe are launching a next-generation AI app studio, developing cutting-edge AI-powered mobile applications. As a Technical Co-Founder, you will play a crucial role in shaping our technical vision and driving innovation.Key Responsibilities:Develop and optimize AI-powered mobile applications using iOS or React...

  • Account Executive

    2 weeks ago


    Fatih, Istanbul, Turkey App Samurai Inc Full time

    Let's create the future of mobile user engagement togetherWould you like to be at the center of a digital storytelling revolution? Do you enjoy technology but also love getting to know people? Then let's carry on because we're searching for a technical sales wiz to help brands connect, share, learn, and engage with their audiences on their mobile apps and...


  • Fatih, Istanbul, Turkey Garantiteknoloji Full time

    Application Services Reliability Management / Reliability EngineerJoin to apply for the Application Services Reliability Management / Reliability Engineer role at Garanti BBVA Teknoloji.If you are passionate for technology as we do and want to be part of a great team which leads innovation in Fintech, join us.Who We Are?We Create World Class Financial IT...


  • Fatih, Istanbul, Turkey Codeway Full time

    Codeway is a pioneer in the mobile app development space, dedicated to creating innovative solutions that capture the imagination of users worldwide. As a Digital Marketing Strategist, you'll play a vital role in driving user acquisition and revenue growth for our apps.About the PositionYou'll be responsible for developing and executing end-to-end user...