Social Media Analyst
2 days ago
At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you'll do- Experience in the telecommunications sector or customer service is preferred.
- Ability to effectively manage complaints and crises on social media platforms such as Twitter, Facebook, Instagram, and LinkedIn.
- Familiarity with social media analytics tools.
- Customer-oriented with effective and professional written and verbal communication skills.
- Ability to understand and respond to difficult customer feedback with a solution-focused approach.
- Ability to take quick and accurate actions during crises.
- Capable of tracking, analyzing, and reporting complaints.
- Collaborative and able to work well in a team environment.
- Ability to coordinate with other departments to support resolution processes.
- Ability to adapt to a dynamic and fast-paced work environment.
- Keeping up with ever-changing social media trends and integrating them into strategies.
- Ability to maintain brand tone and image while responding to customer complaints, with a flair for creating engaging content.
- Capable of analyzing complaint volume and customer satisfaction KPIs and providing regular reports.
- Contributing to process improvements with a data-driven approach.
- Minimum 3 years of experience in social media management and digital marketing.
- Strong communication, negotiation, and problem-solving skills.
- High analytical thinking ability and result-oriented working approach.
- Able to adapt to a high-paced working environment and flexible working hours.
- Proficient in using MS Office programs.
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for youWe like to keep them flexible:
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance.
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for a wide range of products & services
Plus, plenty more to enjoy
#LI-Hybrid
Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
#J-18808-Ljbffr-
Social Media Marketing Professional
2 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeJob DescriptionWe are seeking a highly skilled Digital Communications Specialist to join our team in Social Media AnalystThis role will involve managing social media platforms, analyzing data, and creating engaging content to improve customer experience
-
Social Media Manager
9 hours ago
Fatih, Istanbul, Turkey Hybrid Rocks Full timeGet AI-powered advice on this job and more exclusive features.Company Overview: Hybrid is a full-service marketing agency with 15 years of experience delivering innovative strategies that drive brand success. Our services encompass brand creation, positioning, strategy, creative services, digital communications, and production, including video production,...
-
Social Media Specialist
2 weeks ago
Fatih, Istanbul, Turkey Luna B Full timeWe are a leading luxury fashion brand known for our innovative designs and exceptional quality. As we expand our digital presence, we are looking for a creative and dynamic Social Media Specialist and Video Editor to join our team. If you have a passion for fashion and digital marketing, this could be the perfect opportunity for youResponsibilitiesDevelop,...
-
Social Media Specialist
2 days ago
Fatih, Istanbul, Turkey Eren Perakende Full timeEren Retail, which includes the brands Lacoste, Burberry, Superstep, House of Superstep, Gant, Nautica, Occasion, Converse, Intersport, The Kooples, Superkids, FashFed, United4 and United Brands, operates in 25 countries with over 30 years of experience. It continues its investments and determined progress in the sector with nearly 600 stores and over 1000...
-
Social Media Content Lead
7 hours ago
Fatih, Istanbul, Turkey Hybrid Rocks Full timeWe're looking for a talented Social Media Content Lead to join our team at Hybrid Rocks. In this role, you'll be responsible for developing and executing social media content strategies that drive engagement, brand awareness, and business growth.About the RoleJob Summary: The successful candidate will be responsible for creating and implementing social media...
-
Social Media Manager
2 weeks ago
Fatih, Istanbul, Turkey CoinTR Full timeDirect message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with the localization processCoinTR is a rapidly growing cryptocurrency exchange, providing secure and innovative trading solutions for users worldwide. We are on a mission to bridge the gap between traditional finance and the digital asset world, offering...
-
Social Media Marketing Manager
7 hours ago
Fatih, Istanbul, Turkey Drşir ÖNER Full timeDr şir ÖNER seeks a skilled Social Media Specialist to lead the development and execution of our social media marketing strategy. This individual will create and curate engaging content, monitor customer feedback, and analyze the effectiveness of our social media campaigns.Main ObjectivesDesign and implement social media strategies to enhance brand...
-
Social Media Content Creator
2 days ago
Fatih, Istanbul, Turkey Eren Perakende Full timeWe are looking for a skilled Social Media Specialist to join our Marketing team at Eren Perakende. With over 30 years of experience, we operate in 25 countries and have nearly 600 stores and over 1000 sales points.As a key member, you will be responsible for creating engaging content for social media platforms, developing social media concepts, and capturing...
-
Social Media Content Creator
6 days ago
Fatih, Istanbul, Turkey Papara Full timePapara SuperMassive is one of the leading esports teams in Turkey, competing in various gaming disciplines such as League of Legends, VALORANT, PUBG Mobile, Brawl Stars, and Mobile Legends: Bang Bang. We are seeking a skilled Social Media Content Creator to join our team and help us achieve success in the international arena.Job Description:Create engaging...
-
Senior Social Media Specialist
1 week ago
Fatih, Istanbul, Turkey Aras Kargo Full timeDirect message the job poster from Aras KargoRecruitment and Talent Management Assistant ManagerFounded in 1979, today Aras Kargo serves its customers through a network of 14 regional directorates, 27 hubs, nearly 1.000 branches, a fleet of over 5.000 vehicles and 16.000 employees completing 1 million deliveries per day on average, making it the leading...
-
Social Media Marketing Specialist
4 days ago
Fatih, Istanbul, Turkey Dreame Technology Full timeDirect message the job poster from Dreame TechnologyDreame specializes in the research and development of smart home appliances to make intelligent lifestyles easily accessible worldwide. With a focus on innovation, Dreame has pioneered advancements in high-speed motors and multi-cone cyclone separation technology. Dreame products are sold in over 120...
-
Vodafone Social Media Expert
2 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeRequirementsA minimum of 3 years' experience in digital marketing or social media managementStrong analytical and problem-solving skills, with the ability to work in a fast-paced environmentProficient in using social media analytics tools and MS Office programs
-
Social Media and Communications Expert
2 days ago
Fatih, Istanbul, Turkey CAIZ Full timeAre you a tech-savvy professional with experience in social media, PR, and promotional events? Do you have exceptional oral and written communication skills and the ability to develop engaging content?Do you enjoy working in a collaborative environment and being part of a dynamic team? If so, we'd love to hear from you!As a Community Manager at CAIZ, you...
-
Gastronometro Social Media
20 hours ago
Fatih, Istanbul, Turkey Metro Tr Full timeAs a leading international food wholesaler, we at METRO are specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. We inspire the gastronomy sector in more than 30 countries with approximately 15 million customers worldwide Our unique multichannel mix offers the flexibility of purchasing...
-
Social Media Brand Ambassador
6 days ago
Fatih, Istanbul, Turkey Homeros Full timeSocial Media Influencer ManagementWe are seeking an experienced Influencer Marketing Specialist to manage and execute our social media influencer marketing campaigns. This includes researching and identifying influencers, developing and executing content strategies, analyzing campaign performance, and collaborating with the creative team to ensure alignment...
-
Fatih, Istanbul, Turkey Magnet20 Full timeSocial Media and Digital Marketing SpecialistWe are looking for a highly motivated Social Media and Digital Marketing Specialist to join our team. The ideal candidate will have at least 3 years of experience in digital marketing, with a strong emphasis on social media management, digital advertising, and performance-driven marketing...
-
Content Creator for Social Media and Website
5 days ago
Fatih, Istanbul, Turkey Aiesecinkorea Full timeAbout AiesecinkoreaWe are a innovative company that combines traditional, digital, and social media advertising.Our team consists of experts in consulting, branded content creation, and sponsorship.Main ResponsibilitiesThe selected candidate will contribute to the development of our content strategy.Create engaging content for company websites, blogs,...
-
Financial Analyst for Media Agencies
7 days ago
Fatih, Istanbul, Turkey GroupM Türkiye Full timeAbout the RoleThis Financial Analyst position is an exciting opportunity to work in media agencies and contribute to the success of GroupM's financial operations. The ideal candidate will have a Bachelor's degree in a related field and relevant work experience in media agencies or offline/online media planning.ResponsibilitiesDevelop and implement effective...
-
Social Media Managerin
4 days ago
Fatih, Istanbul, Turkey smartkündigen OHG Full timeDu möchtest dein persönliches Talent in ein wachsendes Unternehmen einbringen und dabei als Content Creator durchstarten? Dann bist du bei uns an der richtigen AdresseAufgabenRecherche und Aufbereitung von verschiedenen ThemenErstellung von BlogartikelnErstellung von Social Media Beiträgen aus verschiedenen PerspektivenRecherche zu Themen, die zukünfitg...
-
Social Media Manager
1 week ago
Fatih, Istanbul, Turkey Fill In The Blanks Full timeİşe alım süreçlerini yönettiğimiz bir bağımsız reklam ajansı için her seviyeden Social Media Manager arayışlarımız bulunmaktadır.Çalışma Modeli: Ofistenİşe Başlama Tarihi: ASAPKültür, sanat ve eğlence alanında geniş çaplı etkinlikler düzenleyen, etkinlik iletişimi konusunda uzmanlaşmış bağımsız reklam ajansına,...