Logistics Specialist
2 weeks ago
We are looking for a reliable Logistics Specialist to be responsible for the overall supply chain management. Logistics Specialist responsibilities include organizing and monitoring storage and distribution of goods.
The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.
Responsibilities:
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle
- Liaise and negotiate with suppliers and manufacturers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, catalog goods, plan routes and process shipments
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations and ISO requirements
- Manage shipment planning processes internationally and domestically and ensure timely and efficient movement of goods for both wholesale and DTC channels
- Oversee the intake and processing of customer orders, prioritizing accuracy and ensuring swift, effective communication and fulfillment.
- Determine the rules for the shipping process between customer shipments, distribution, and e-commerce fulfillment centers, managing the process in line with these rules and monitoring the process performance.
- Check the stock levels at the distribution centers determined by the group's stock strategies and ensures that stock transfers are made through supply plans.
- Monitor and improve key performance indicators such as timely dispatch and labor productivity, and the efficiency of day-to-day e-commerce and wholesale processes.
- Ensure all product warehouse management, coordination, development, planning of human resources, tracking of material movements, making customer shipments, goods acceptance at domestic and international plants.
- Manage e-commerce logistics, and assist in handling customer inquiries related to order status and logistics to ensure seamless operations and customer satisfaction.
- Analyse data and report department information to management and team
- Recognise opportunities to optimise logistical processes
- Manage and monitor wholesale customer shipping information in shipment schedule and Zedonk
- Coordinate stock swaps, re-orders and return shipments
- Collaborate with finance department on debit note approval and credit note creation
- Record and report any wholesale logistics issues in order for management to review at the end of season
- Monitor inbound production shipments
- Liaise and collaborate with sales and production team
Requirements and skills:
- BS in Business Administration, Logistics or Supply Chain, Economics
- Experience working on warehouse and shipment management in logistics or fashion companies and retailers, development and optimization of business processes in this area, with a focus on both traditional and e-commerce operations.
- Familiarity with e-commerce and wholesale logistics processes, including order fulfillment, inventory management, and export/import procedures.
- Excellent verbal and written communication skills in English
- Proficiency in MS Office applications; experience with e-commerce platforms and logistics software is a plus.
- Demonstrable ability to lead and manage staff
- Proficient in standard logistics software
- Excellent analytical, problem solving and organizational skills
- Ability to work independently and handle multiple projects
- Excellent attention to detail and organisation skills
- Ability to plan and multi-task in fast-paced environment
- Strong proficiency with Microsoft Excel
- Stock management skills and analytical and report background.
- Excellent logistical knowledge with international market experience
- Positive 'can do' attitude and goal oriented
- Small team managerial or supervisory experience is a bonus
Entry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesRetail Apparel and Fashion
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