
Infrastructure Technician
1 day ago
GlassHouse Türkiye is a forward-thinking company that supports its clients in their digital transformation journey through its advanced technical capabilities.
The company has a growing presence across various regions.
We are seeking an IT professional to fill the role of Monitoring Specialist, reporting directly to the Monitoring Reporting Team Lead.
Role Overview
- Monitor and track customer systems to ensure optimal performance.
- Infrastructures and applications will be monitored continuously (Server, Storage, Network, VMware, MS Family, SAP etc.).
- Alarm monitoring and intervention according to task requirements is essential.
- Ticket creation for out-of-competence issues is also a key responsibility.
- Familiarity with monitoring tools like Zabbix, Grafana, Manage Engine, Site 7x24 is required.
- Compliance with action plans for monitoring tools and reportings needs to be maintained.
Requirements
- A minimum of 2 years of experience in similar positions is necessary.
- Candidates must be comfortable working in shift systems.
- Excellent time management, planning, organization, coordination and follow-up skills are required.
- Effective human relations, strong communication skills and responsible attitude towards work are expected.
- Candidates who have completed their military service are given preference.
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