
Customer Support Technician
1 day ago
Career Overview:
We are looking for a skilled Technical Service Specialist to join our dynamic team. This role offers a unique opportunity to make a significant impact on customer satisfaction and technical service quality.
Main Responsibilities:
- Installation, repair, and maintenance of medical devices
- Enhancing technical skills through training and self-study
- Understanding customer needs and developing tailored solutions
- Marketing service contracts and improving customer loyalty
- Process improvement and collaboration with management
- Infrastructure development and remote service provision
Necessary Skills and Experience:
- Minimum 2 years of experience in technical services
- Expected residence in Istanbul, European site
- Bachelor's degree in Electronic and Mechatronic Engineering
- Proficient English language skills
- Theoretical knowledge of medical equipment and high-tech systems
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