Computer Hardware Technician

2 days ago


Fatih, Istanbul, Turkey D-ploy GmbH Full time

We're seeking a skilled and solution-oriented individual to join our team as an IT Onsite Technician.

This role involves providing technical support for computer hardware and software, mobile devices, and other tech tools and products.

Key Tasks and Responsibilities
  • Offer first and second-level technical assistance via calls/tickets/user interaction
  • Document end-user interactions reliably in customer ticket systems like Service Now
  • Contribute to continuous improvement initiatives
  • Create, maintain, and utilize knowledge articles
  • Conduct IT onboarding trainings for new starters
What We Offer
  • A broad range of activities, tasks, and projects
  • Flexible working conditions
  • Vouchers for special occasions (birthdays, weddings, etc.)
  • Fishing for Friends referral program
  • Refreshments available in the D-ploy office
  • Opportunities for further development and professional advancement
  • An inclusive and international working environment
  • Company-sponsored events and team-building activities
  • A competitive salary package and various benefits


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