
Resolution and Analysis Specialist
3 days ago
Vodafone Group seeks an Expert Solutions Resolution Analyst to resolve customer complaints from senior management, meeting 100% customer satisfaction standards.
The successful candidate will have strong analytical thinking and result-oriented working approaches, with excellent communication and negotiation skills.
This role requires adaptability to a high-paced working environment and flexible working hours, as well as proficiency in using MS Office programs.
Duties and Responsibilities• Resolve customer complaints from senior management
• Develop processes for customer complaint handling
• Receive, review, and respond to THH complaints via the Ketsis system
• Participate in project follow-ups and process improvements
Qualifications and Requirements• 1+ years of experience in a similar role
• Strong analytical thinking and result-driven approach
• Excellent communication, negotiation, and problem-solving skills
• Ability to work in a fast-paced environment with flexible hours
• Proficiency in Microsoft Office applications
Benefits PackageWe offer a comprehensive benefits package, including:
• Flexible benefits program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance
• Employee assistance hotline & counseling
• Private health insurance
• Discounts on various products and services
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Global SAP Solutions Specialist
6 days ago
Fatih, Istanbul, Turkey Hirebridge Full timeSAP Solutions Specialist RoleWe are seeking an experienced SAP Solutions Specialist to join our team as a Global Incident Resolution expert. The successful candidate will be responsible for resolving client incidents related to our SAP e-Transformation products.Key Responsibilities:Troubleshoot client incidents in a timely and efficient manner.Collaborate...
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Asset Resolution Analyst
3 hours ago
Fatih, Istanbul, Turkey World Business Lenders, LLC Full timeAsset Resolution Analyst (Attorney) - Turkey3 weeks ago Be among the first 25 applicantsAbout World Business Lenders (www.wbl.com)World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to...
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Data Analysis Specialist
3 days ago
Fatih, Istanbul, Turkey Heetsoft limited Full timeThe Data Analysis Specialist at Heetsoft Limited plays a critical role in examining business processes and identifying areas for improvement.You will work closely with software teams to design business processes, perform functional and technical analyses, and contribute to the development of software development methodologies.Key Responsibilities:Examining...
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Financial Planning and Analysis Specialist
27 minutes ago
Fatih, Istanbul, Turkey Sanipak Full timeFinancial Planning and Analysis Specialist/ExecutiveEczacıbaşı Tüketim Ürünleri is a leading company in the manufacturing industry with over 1600 employees. We export our brands to more than 80 countries across five continents.We are seeking a skilled Financial Planning and Analysis Specialist/Executive to join our team.Prepare periodic and ad-hoc...
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Budgeting and Analysis Specialist
7 days ago
Fatih, Istanbul, Turkey BDR Thermea Group Full timeAbout the RoleWe are currently seeking an experienced Budgeting and Analysis Specialist to join our team at BDR Thermea Group.Key ResponsibilitiesCollaborate with cross-functional teams to develop and manage budgets, ensuring alignment with organizational objectives.Analyze financial data, identifying trends and opportunities for improvement.Prepare and...
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Senior Business Analysis Professional
18 hours ago
Fatih, Istanbul, Turkey OBSS Full timeAbout the Job:We are seeking a highly skilled Business Analyst to join our team at OBSS. As a Business Analyst, you will be responsible for working closely with stakeholders to identify business needs and develop solutions to meet those needs.About Us:OBSS is a leading provider of software solutions for the banking and investment sector. We are committed to...
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Fatih, Istanbul, Turkey Sanipak Full timeFinancial Planning and Analysis Specialist/ExecutivePosition: Financial Planning and Analysis Specialist/ExecutiveRole to work with: Senior Financial Planning and Analysis ManagerEczacıbaşı Tüketim Ürünleri has more than 1600 employees. We export our leading brands such as OK, Solo, Selpak, UniBaby and our most preferred brands in the cleaning papers,...
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Lending and Credit Analysis Expert
3 days ago
Fatih, Istanbul, Turkey ING Türkiye Full timeAs a Business Banking Lending Assistant Vice President / Specialist at ING Türkiye, you'll be responsible for ensuring the smooth execution of lending products and services.Your Responsibilities:Leading cross-functional teams to manage credit approval and lending product execution processes.Developing and maintaining limit allocation strategies for client...
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Freight Sales and Marketing Specialist
7 days ago
Fatih, Istanbul, Turkey Executas HR and Business Solutions Full timeWe are seeking a talented Freight Sales and Marketing Specialist to join our team at Executas HR and Business Solutions. As a key member of our sales team, you will be responsible for driving business growth and leading our sales operations in the logistics sector. With a strong background in logistics and a proven track record of success, you will be able...
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Solutions Specialist
5 days ago
Fatih, Istanbul, Turkey ASEE Full time3 days ago Be among the first 25 applicantsHuman Resources Specialist at Asseco South Eastern EuropeASEE Turkey is looking for Solution Specialist who will take part in the Contact Center Technologies team.As a Solution Specialist, you will:Resolve complex technical issues with the Contact Center infrastructure.Reproduce customers' problems and provide them...
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Fatih, Istanbul, Turkey Intertech Information Technology and Marketing Inc. Full timeAbout the JobAs an Enterprise Vulnerability Management Specialist at Intertech Information Technology and Marketing Inc., you will be responsible for conducting regular vulnerability scanning, analysis, and reporting to senior management.This includes highlighting actionable insights and strategic recommendations to drive continuous improvement within the...
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Business Analyst
1 week ago
Fatih, Istanbul, Turkey Wide and Wise Full timeWe are searching for a highly skilled individual to join our partner's team as a Business Analyst. This is a unique opportunity to use your technical prowess to shape the future of retail technology. If you are keen to make a substantial impact and possess the qualifications we seek, we are excited to connect with youGeneral Qualifications:Graduated from...
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Portfolio Recovery Specialist
27 minutes ago
Fatih, Istanbul, Turkey World Business Lenders, LLC Full timeWorld Business Lenders, LLC seeks a skilled Portfolio Recovery Specialist to manage and monitor a portfolio of non-performing real estate collateralized commercial loans and REO. The ideal candidate will have experience in commercial litigation, bankruptcy, foreclosure, and loss mitigation.Key Responsibilities:Manage and monitor a non-performing real estate...
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Financial Operations Specialist
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeAt Amazon, we are looking for an experienced Financial Operations Specialist to join our team. As a key member of our finance operations team, you will be responsible for working on complex vendor disputes and resolving queries in a timely manner.ResponsibilitiesWork closely with internal teams to identify areas of improvement and implement process...
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Design Engineer
2 days ago
Fatih, Istanbul, Turkey AVL Software and Functions GmbH Full timeAbout the PositionWe are looking for a highly motivated and experienced Mechanical Solutions Specialist to join our team at AVL Software and Functions GmbH. As a key member of our engineering team, you will be responsible for designing, developing, and implementing innovative mechanical solutions for various applications.Key ResponsibilitiesSolution Design...
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Technical Support Specialist
3 hours ago
Fatih, Istanbul, Turkey Asseco Poland S.A Full timeTechnical Support SpecialistWhat we do?We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants.Payten Turkey is looking for a Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office.About Us: PaytenWe are looking for a skilled and highly...
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Mechanical Solutions Specialist
2 days ago
Fatih, Istanbul, Turkey AVL Software and Functions GmbH Full timeAbout the JobWe are seeking an experienced Mechanical Product Developer to join our team at AVL Software and Functions GmbH. As a key member of our engineering team, you will be responsible for designing, developing, and implementing innovative mechanical products for various applications.Key ResponsibilitiesProduct Design and Development: Develop...
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Software Support Specialist
7 days ago
Fatih, Istanbul, Turkey Insider Full timeJob DescriptionThis is a great opportunity to join our team as a Technical Support Specialist and be part of our mission to revolutionize customer experiences.About the JobYou will be responsible for troubleshooting technical issues, finding creative solutions, and contributing to building innovative products.You will work in coordination with Customer...
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Senior Specialist, Business Analysis
7 days ago
Fatih, Istanbul, Turkey Etiya Full timeWe welcome team players, who will embrace our culture and values, our innovative and daring approach and our overarching commitment to the betterment of society and the environmentWHO ARE WE?We are a global technology company with more than 1600 employees in 3 continents, developing AI-driven digital transformation applications, based on international...
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Financial Analysis Specialist
5 days ago
Fatih, Istanbul, Turkey OBSS Full timeJob SummaryWe are looking for an experienced Business Analyst to join our team in the banking and investment sector. The successful candidate will have a strong background in business analysis, software development, and banking industry knowledge.Main ResponsibilitiesLiaise with relevant departments to develop user acceptance test plans.Follow test plans to...