Guest Experience Coordinator

3 days ago


Fatih, Istanbul, Turkey Rixos Hotels Full time
About Rixos Hotels

We are committed to delivering exceptional experiences to both guests and team members. As a Guest Relations Supervisor, you will work in a dynamic and supportive environment where innovation and service excellence are prioritized.

Responsibilities
  • Find solutions to guest complaints and concerns.
  • Monitor guest satisfaction and implement improvements.
  • Collaborate with other departments to deliver seamless guest experiences.

You will be responsible for maintaining accurate records of guest preferences and complaints, adhering to the resort's policies and brand standards, and providing exceptional customer service.



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