Compliance and Process Expert

3 days ago


Fatih, Istanbul, Turkey Optimas Full time
Compliance and Process Expert

At Optimas, we prioritize quality and operational excellence. We seek a seasoned professional to lead our quality management efforts in Tuzla, Istanbul, reporting directly to the General Manager - Turkey. The ideal candidate will drive process improvement, foster a culture of compliance, and deliver exceptional customer experiences.

Responsibilities include:
  • Driving cross-functional teams to meet quality requirements through strict process compliance and future-proofing.
  • Planning, managing, and conducting internal quality system audits, ensuring third-party certification and customer audits are met.
  • Leading root cause analysis, 8D, PPAP, and other relevant documentations with collaboration from the Quality Team and representation at OEM quality meetings.
  • Developing, coaching, and training a team of four employees and their daily activities.
  • Managing returns processes, quarantining inventory, and ensuring timely actions for improvement.
  • Maintaining documentation and compliance with QMS processes for areas of responsibility in alignment with international quality management standards.
  • Meeting quality assurance financial objectives by estimating requirements, supporting budget preparation, scheduling expenditures, and initiating corrective and preventive actions.
  • Creating and managing reports to track internal and external KPIs (Key Performance Indicators) including Zero PPM, Zero Claim, and On-time delivery performance objectives.
  • Identifying opportunities to reduce CoPQ (Cost of Poor Quality) and improve service.
  • Developing and deploying systems, processes, and people to enable safe launch of new and changing products.

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