Strategic Data Analyst Opportunity
2 weeks ago
We are looking for a Strategic Data Analyst to join our team at Stryker Group. As a Strategic Data Analyst, you will be responsible for analyzing data to identify trends and insights related to customer service and Procare service contract process.
Your Key Responsibilities:
- Analyze data to provide actionable insights and recommendations to Sales Representatives.
- Develop and maintain dashboards and reports to track service metrics and support sales strategies.
- Collaborate with cross-functional teams to optimize service contract renewals and revenue generation.
- Maintain direct contact with customers pre- and post-sale to build strong relationships and enhance customer satisfaction.
- Manage the lead generation process, nurturing leads and communicating opportunities to Sales Representatives.
- Prepare and present proposals and ROI analyses to stakeholders.
- Respond to customer inquiries regarding service contracts, warranties, and account management issues.
What You Need:
- Bachelor's Degree in data science, Business, or a related field.
- 2+ years of experience in data analysis, sales support, or customer-facing roles with proficiency in data analysis tools and software.
- Strong analytical and problem-solving skills with attention to detail.
- Fluency in local language and English.
- Excellent written and oral communication skills, including presentation skills.
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