Customer Experience Enhancement Director

Job DescriptionWe're looking for a highly proactive and results-oriented individual to join our team as a CX Delivery Expert.The successful candidate will have a Bachelor's degree from the faculty of business, economics, engineering or statistics, and at least 1-2 years of experience in customer experience.This role involves working closely with internal...

Job DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...

Key ResponsibilitiesTo coordinate with Vodafone Sales companies to determine sales transactions and customers to be granted credit by the company.To gather loan information such as loan amount, maturity, and collateral from Vodafone Sales companies and support them in creating loan applications through the system.To inform customers about loan documentation...

Key ResponsibilitiesE-Commerce Operations Management: Monitor daily operations with our e-commerce platforms and business partners, ensuring continuity according to operational excellence principles.Product Listing and Inventory Management: Regularly track and update product descriptions and visuals on our e-commerce platforms, making improvements to enhance...

About Our JobAs a Team Lead at Ingage, you'll be instrumental in shaping our digital marketing strategies and solutions.You'll lead a team of experts to develop and implement innovative solutions that drive business growth and enhance customer experiences.With a focus on data-driven decision-making, you'll analyze market trends and customer needs to identify...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...

About oBilet Bilişim Sistemleri A.ŞWe are a leading provider of end-to-end travel ticketing applications, listing hundreds of bus operators, airlines and ferry companies. Our Inventory Management System (IMS) is a best-in-class solution for bus operators.As the market leader in Turkey, we have 400 bus carriers using our IMS software, 25 million monthly...

QualificationsTo be successful in this role, you should have:Bachelor's Degree in Hospitality Management or Related Field: A degree in hospitality management or a related field is preferred.Experience in Guest Relations: Minimum 3 years of experience in a guest relations supervisor role in a luxury hotel/resort.Excellent Communication Skills: Excellent...

Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing. Our agile team drives innovation, staying ahead of technology trends to deliver simple and seamless solutions. We already have over 100 million users in the industry. As a member of our team, you...

Welcome to TrendyolWe are a leading e-commerce company that has revolutionized the way people shop online. Our mission is to create a seamless and enjoyable experience for our customers by leveraging technology and innovation.As a Quality and Process Improvement Manager, you will play a critical role in enhancing our customer experience by identifying areas...

About Our ServicesAt Four Seasons, we pride ourselves on offering unparalleled service and amenities to our guests. Our Spa Receptionist plays a critical role in delivering these experiences, ensuring that every guest feels welcome, relaxed, and rejuvenated.The RoleWe are seeking a highly skilled Spa Receptionist to join our team, responsible for providing...

Care Centre Supervisor Opportunity:VML South Africa is looking for a seasoned Supervisor to lead our Care Center team. If you have a passion for delivering exceptional customer experiences and want to join a dynamic organization, this is an excellent opportunity to apply.Job Summary:The ideal candidate will be responsible for ensuring timely responses to...

The Golden Goose Group is seeking a seasoned Retail Director to spearhead our Istanbul store's success. This individual will be responsible for driving commercial objectives, enhancing brand awareness, and leading the team towards exceptional customer experiences.About this role:We are looking for a charismatic leader who can foster a positive work...

At SWOT Hospitality, we are seeking a Wine Experience Director to oversee our wine menu and provide recommendations on the best pairings. This role involves supervising wine serving, collaborating with winemakers to upgrade selections, and offering wine recommendations to guests.Main Responsibilities:Creating and updating wine lists with the culinary team...

Quality and ExcellenceWe are committed to delivering exceptional customer experiences that exceed expectations. As a Quality Development Leader, you will play a critical role in driving quality and excellence across our organization. You will lead cross-functional teams to analyze customer feedback, identify areas for improvement, and develop solutions that...

Job SummaryWe are seeking a seasoned Operations Director to lead our Power Grid Solutions team in APMEA. As a key member of our management team, you will be responsible for developing and executing strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction.Your key responsibilities will include:Developing and...

About UsCeremony In Bloom • Flowers • Events is a leading event production company dedicated to creating breathtaking experiences for our clients. We are seeking a Creative Director of Event Experience to lead our team in pushing the boundaries of event design and execution.Key ResponsibilitiesThe successful candidate will:Develop and implement...

We are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...

ResponsibilitiesAnswering calls in accordance with customer experience standards.Serving as a point of contact for customers, providing accurate information and resolving their inquiries.RequirementsTo succeed in this role, you must have excellent written and spoken English proficiency. A high school diploma or higher is preferred, along with experience in a...

About UsSpyke Games is a leading mobile gaming company founded by experienced industry professionals. With a decade-long track record of building and scaling successful gaming businesses, we're now focused on creating the next generation of world-class mobile game franchises.Our team is dedicated to fostering a culture of innovation, excellence, and...