Service Management Professional

3 days ago


Fatih, Istanbul, Turkey The Kraft Heinz Company Full time
Job Overview

We are looking for a skilled Customer Service Manager to join our team in Istanbul. This role will focus on providing exceptional customer service, driving operational excellence, and collaborating with cross-functional teams.

Responsibilities:

  • Develop and maintain strong relationships with customers
  • Analyze performance metrics to identify areas for improvement
  • Implement process improvements to enhance customer satisfaction

Qualifications:

  • Bachelor's or Master's degree from a reputable university
  • 3+ years of experience in S&OP, food industry preferred
  • Excellent communication and problem-solving skills


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    Job DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...


  • Fatih, Istanbul, Turkey Vodafone Group Full time

    About the RoleWe are seeking an IT Operations Engineer to operate the ITIL processes and work closely with the operations teams. As a key member of our team, you will be responsible for conducting audit coordination, IT Ops Process Review & Development, and Challenge IT Processes & Standards with IT Ops Units.The ideal candidate will have good interpersonal...


  • Fatih, Istanbul, Turkey myGwork - LGBTQ+ Business Community Full time

    In this Support Services Professional role, you will provide critical administrative support to our office operations. This includes managing projects, preparing content, and assisting the team with daily tasks.You will be responsible for delivering core administrative tasks, processes, and projects for the leader or organization. Additionally, you will...


  • Fatih, Istanbul, Turkey Orange Business Services Full time

    We're seeking a highly skilled Order Management Professional to join our team at Orange Business Services.About the JobAs an Order Management Professional, you'll be responsible for managing service orders from start to finish, ensuring smooth and timely delivery to our customers.You'll work closely with vendors, Telcos, and internal teams to keep everything...


  • Fatih, Istanbul, Turkey United Parcel Service Of America Full time

    United Parcel Service Of America is hiring a Cash Flow Improvement Professional to join our team.Job DescriptionThis position plays a crucial role in improving cash flow by communicating with customers to resolve unpaid accounts. The ideal candidate will work to reduce Days Sales Outstanding, minimize delinquency, and limit bad debt exposure through...


  • Fatih, Istanbul, Turkey Personal Mini Storage Full time

    We are a top-tier law firm in Turkey, offering a wide range of services across various practice areas. Our dedication to excellence and customer satisfaction has earned us accolades from The Legal 500 and Chambers & Partners.Our culture prioritizes knowledge sharing and professional growth, ensuring our lawyers receive continuous training and development...


  • Fatih, Istanbul, Turkey NAYAK Aircraft Service GmbH & Co. KG Full time

    Nayak Aircraft Services, a leading MRO provider, is seeking an experienced Aircraft Maintenance Professional to join their team in Istanbul.Job Description:To perform aircraft maintenance work in accordance with company, customer, manufacturer, and authority requirements.To prioritize and manage time and quality factors effectively.To ensure completed...


  • Fatih, Istanbul, Turkey Confidentiel Full time

    We are looking for a highly skilled and results-driven Customer Service Liaison for Dental Professionals to join our team. As a key member of our customer service team, you will be responsible for ensuring exceptional customer service and building strong relationships with dental professionals.Main Responsibilities:Customer Service: Provide exceptional...


  • Fatih, Istanbul, Turkey Terminal Design Full time

    Terminal Design is a leading provider of innovative solutions in the design services industry.Job SummaryWe are seeking a highly skilled Customer Service I Field Operations Manager to join our team.This role will be responsible for overseeing operations, managing global provider engagement, and driving business growth.Key ResponsibilitiesLead customer...


  • Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full time

    Alfa Laval Corporate AB is a leader in creating a more resourceful, less wasteful world. We're seeking a skilled Service Coordination Manager to oversee our service operations and ensure seamless delivery.In this role, you'll be responsible for:Coordinating and dispatching field service engineers to meet client needs.Managing schedules and resources to...


  • Fatih, Istanbul, Turkey Volvo Full time

    Job OverviewWe are seeking an exceptional Industrial Service Market Director to join our team at Volvo Penta Turkey. As a key member of our commercial team, you will be responsible for developing and implementing business strategies to drive growth and revenue.Your primary focus will be on:Developing and executing business plans to achieve sales...


  • Fatih, Istanbul, Turkey SWOT Hospitality Full time

    We are seeking a talented Sommelier to lead our wine program at SWOT Hospitality. As a seasoned professional, you will be responsible for creating a unique wine experience for our guests through expert recommendations and exceptional service.About the Position:This role offers a fantastic opportunity to work in a fast-paced hospitality environment where you...


  • Fatih, Istanbul, Turkey Hitachi ABB Power Grids Full time

    We're hiring a talented Field Service Engineer to join our team! As a key member of our Service Business Unit, you'll play a crucial role in delivering exceptional service to our customers.The successful candidate will be responsible for performing various tasks related to HV Products, including GCB, GIS, PASS, and HV CB. They'll collaborate closely with our...


  • Fatih, Istanbul, Turkey Michael Page Türkiye Full time

    Job SummaryWe are seeking a highly motivated and experienced Quality Management Professional to join our team at Michael Page Türkiye.The successful candidate will have a strong background in quality management, with experience in sourcing and supply chain operations.Key ResponsibilitiesSourcing and Supply Chain Management:Supporting the sourcing process by...


  • Fatih, Istanbul, Turkey Intertech Information Technology and Marketing Inc. Full time

    About the JobThis is a unique opportunity to join our team as a System Administration and Management Professional.ResponsibilitiesManagement of the 3rd party banking application, including establishment of necessary monitoring and warning mechanisms.Ensuring the operability of online services, equipment, and integrations.Adhering to ITIL processes and...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    About UsWe are Kurdish Language Customer Support specialists who are dedicated to providing exceptional service to our clients. Our team is made up of experienced professionals who are fluent in Sorani Kurdish and English, and who are passionate about delivering outstanding customer service.The ideal candidate will have a strong understanding of customer...


  • Fatih, Istanbul, Turkey Schindler Group Full time

    Required Skills and QualificationsMinimum 3-4 years of professional experience in audit or a related fieldUniversity degree in Economics, Business Administration, Management Engineering, or equivalentStrong analytical skills and reporting abilitiesExcellent communication and teamwork skillsAble to prioritize tasks effectively and manage multiple...


  • Fatih, Istanbul, Turkey Hewlett Packard Enterprise Full time

    We're seeking a highly experienced professional to fill the role of IT Service Delivery Executive. As a key member of our IT team, you'll be responsible for managing the delivery of IT services to our customers.Your responsibilities will include:Developing and implementing IT service delivery strategiesManaging and monitoring performance of IT service...


  • Fatih, Istanbul, Turkey Hewlett Packard Enterprise Full time

    This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...


  • Fatih, Istanbul, Turkey Hewlett Packard Enterprise Full time

    Hewlett Packard Enterprise is a global leader in edge-to-cloud technology, helping companies connect, protect, analyze, and act on their data and applications. We're seeking a seasoned professional to fill the role of Service Operations Director.This leadership position is responsible for managing a service segment of significant scope and complexity at the...