Customer Service Manager

3 days ago


Fatih, Istanbul, Turkey Terminal Design Full time

Terminal Design is a leading provider of innovative solutions in the design services industry.

Job Summary
  • We are seeking a highly skilled Customer Service I Field Operations Manager to join our team.

This role will be responsible for overseeing operations, managing global provider engagement, and driving business growth.

Key Responsibilities
  • Lead customer service teams to ensure exceptional client experience
  • Develop and implement operational strategies to improve efficiency and productivity
  • Foster strong relationships with global providers to drive business growth
  • Collaborate with cross-functional teams to identify opportunities for improvement
Requirements
  • Proven experience in customer service management and field operations
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Experience working with global providers and vendors
What We Offer
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading company in the design services industry


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