
Customer Service Advocate
3 days ago
We're seeking a Customer Service Advocate to join our team at Orange Business Services.
About the Job- As a Customer Service Advocate, you'll be responsible for managing service orders from start to finish, ensuring smooth and timely delivery to our customers.
- You'll work closely with vendors, Telcos, and internal teams to keep everything on track.
- Your strong communication skills and ability to handle multiple projects will make you a valuable asset to our team.
Job Requirements:
- Manage service orders from start to finish, ensuring smooth and timely delivery to our customers.
- Develop efficient implementation schedules, making the best use of resources and timelines.
- Work closely with local Telcos, third-party vendors, and internal teams to keep everything on track.
- Proactively address any roadblocks to keep service delivery on schedule.
- Confirm that circuits are installed, configurations are correct, and services are good to go before billing starts.
About Our Team
- We offer a collaborative and supportive work environment.
- You'll gain exposure to international service delivery operations.
- Young graduates with few years experience in service delivery, order management, or telecom provisioning are encouraged to apply.
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