Academic Customer Advocate

3 days ago


Fatih, Istanbul, Turkey GoStudent GmbH Full time

Are you ready to redefine education with us? As a Customer Care Manager at GoStudent GmbH, you'll be instrumental in crafting unforgettable customer experiences.

Your Core Responsibilities

  • Deliver top-notch support through various channels, ensuring seamless customer interactions.
  • Offer expert guidance on technical matters, collaborating closely with the Customer Care team.
  • Efficiently process emails, issue invoices, and maintain exceptional customer service standards.
  • Act as the liaison between the Customer Success Department and our tutors.
  • Craft and coordinate tutoring sessions, guaranteeing optimal results and customer satisfaction.

What We Offer

  • Dynamic work environment with flexible arrangements and Meeting Free Fridays.
  • Endless opportunities for growth and professional development.
  • Regular team events and social gatherings promoting unity and fun.
  • Employee Resource Groups allowing employees to drive positive change.
  • Robust employee support, including a music room, sleeping pods, gym, gaming room, and complimentary refreshments.


  • Fatih, Istanbul, Turkey Orange Business Services Full time

    We're seeking a Customer Service Advocate to join our team at Orange Business Services.About the JobAs a Customer Service Advocate, you'll be responsible for managing service orders from start to finish, ensuring smooth and timely delivery to our customers.You'll work closely with vendors, Telcos, and internal teams to keep everything on track.Your strong...


  • Fatih, Istanbul, Turkey GoStudent GmbH Full time

    Job Description:We are seeking a highly skilled Customer Retention Manager to join our team at GoStudent GmbH. As a key player in driving revenue and customer satisfaction, you will be responsible for optimizing customer retention, consulting with parents and students, handling objections and driving referrals.About the Role:This is an exciting opportunity...


  • Fatih, Istanbul, Turkey Insider Full time

    As an Account Manager at Insider, you will play a critical role in driving business growth and customer success. You will work closely with our clients to understand their strategic objectives and develop tailored solutions that meet their needs.We are seeking a highly skilled and experienced professional who can build strong relationships with our clients...


  • Fatih, Istanbul, Turkey GlassHouse Turkiye Full time

    About UsGlassHouse Türkiye is a leading provider of IT services and consulting solutions. We are committed to delivering high-quality services that meet the evolving needs of our customers.We are seeking a highly motivated and results-driven Business Development Manager to join our team. If you are passionate about sales and customer success, we encourage...


  • Fatih, Istanbul, Turkey ZF Group Full time

    Job Overview:We are expanding our technical support team at ZF Group and are seeking a highly skilled customer service representative to join our Aftermarket Division. As a key member of our team, you will be responsible for providing expert technical support to customers, ensuring they receive the best possible solutions for their needs.Responsibilities:


  • Fatih, Istanbul, Turkey Insider Full time

    Job DescriptionAs a Technical Support Specialist, you will play a crucial role in the Customer Success Team that owns technical relationships with our partners using our products and services.You will be responsible for troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that...


  • Fatih, Istanbul, Turkey Insider Full time

    What We DoWe help businesses succeed by providing exceptional customer support, innovative solutions, and expertise in digital experience management.Our team consists of talented individuals from 27+ countries who move fast, create cutting-edge products, and focus on making an impact.About YouYou have a Bachelor's Degree in Business, Communication,...


  • Fatih, Istanbul, Turkey ZF Group Full time

    About the Role:We are seeking a highly skilled Technical Customer Advocate to join our technical support team at ZF Group. As a key member of our Aftermarket Division, you will be responsible for providing expert technical support to customers, ensuring they receive the best possible solutions for their needs.Key Responsibilities:


  • Fatih, Istanbul, Turkey DEDIENNE AEROSPACE Full time

    Direct message the job poster from DEDIENNE AEROSPACEDEDIENNE AEROSPACE is a world leader in the design, manufacture, and maintenance of aeronautical tooling.For more than 50 years, our products have demonstrated our expertise, quality of service, and technique, all at the cutting edge of industrial performance, in order to provide maximum satisfaction to...


  • Fatih, Istanbul, Turkey Insider Full time

    Job DescriptionThis is a great opportunity to join our team as a Technical Support Specialist and be part of our mission to revolutionize customer experiences.About the JobYou will be responsible for troubleshooting technical issues, finding creative solutions, and contributing to building innovative products.You will work in coordination with Customer...


  • Fatih, Istanbul, Turkey Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Fatih, Istanbul, Turkey L'Oréal Full time

    Job DescriptionDrive customer acquisition and growth through digital marketing personalization and seamless online experiences.Analyze e-commerce Key Performance Indicators (KPIs) and develop a deep understanding of the customer through data analysis.B2B E-commerce ActivationCollaborate with marketing teams to define and implement multi-brand customer...


  • Fatih, Istanbul, Turkey Austin Werner Full time

    Company OverviewAustin Werner is a rapidly scaling EMI/Fintech registered Payments organisation.We help build world-class teams for Management Consulting, Web3 and Digital Asset Start-ups/Scale-ups.Job ResponsibilitiesThe Senior Product Manager will be responsible for:Analyzing transaction trends and user behavior to optimize conversion, retention, and...


  • Fatih, Istanbul, Turkey n11 Full time

    We are looking for a skilled Senior Data Scientist to join our Data & Insights Department.The ideal candidate will have a strong academic background in a quantitative discipline and at least 4 years of experience in data science, machine learning, and big data.You will be responsible for extracting business value from raw data using various algorithms,...


  • Fatih, Istanbul, Turkey Odine Full time

    About Odine:">Odine is a leading provider of telecommunications solutions. Our team of experts works tirelessly to deliver cutting-edge technology and exceptional customer service.">What We Offer:">A challenging and rewarding career opportunity in a dynamic industry.A competitive salary and comprehensive benefits package.The opportunity to work with a...


  • Fatih, Istanbul, Turkey GoStudent GmbH Full time

    As a Customer Care Manager at GoStudent GmbH, you'll be part of a dynamic team revolutionizing learning and making a tangible impact on students' lives.Your Key ResponsibilitiesSupport customers through various channels, including phone, WhatsApp, email, and live chat.Provide advice and guidance on technical issues, working collaboratively with the Customer...


  • Fatih, Istanbul, Turkey SabancıDx Full time

    SabancıDx, Turkey's leading technology company, provides innovative solutions to clients in a competitive environment. Our managed technology services and products address cloud technology needs holistically, preparing clients for future technological demands through digital transformation.About the RoleWe are seeking a Technical Project Manager - IT...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a cutting-edge B2B SaaS company driving growth for our clients worldwide. Our innovative AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've achieved significant milestones, including $500M Series E funding led by General Atlantic, and have...


  • Fatih, Istanbul, Turkey Boyner Buyuk Magazacilik A.S. Full time

    Key ResponsibilitiesCreate compelling and intuitive user experiences that drive engagement and conversion.Develop visual designs in accordance with the company's style guide and collaborate to expand it.Work closely with Product Managers and Developers to ensure seamless integration of design and development.Perform user research and evaluate customer...


  • Fatih, Istanbul, Turkey EczacıbaÅı Ä°laç Pazarlama Full time

    Company OverviewEczacıbaşı is a leading healthcare company that offers a range of products and services to improve the well-being of individuals and communities. Our vision is to be a trusted partner in the healthcare industry, delivering innovative solutions that meet the evolving needs of our customers.We are committed to fostering a culture of...