
Senior Localization Project Manager
5 days ago
- Project Delivery:
- Oversee the Language Validation project delivery for the CEMEA region.
- Possess a strong understanding of and consistently deliver against all contractual obligations, commercial arrangements, KPIs, and SLAs with the client.
- Understand project workflows and processes.
- Build close relationships of trust with key stakeholders.
- Operational planning and reviews.
- Plan availability and booking of freelance talents to guarantee optimal resourcing for the client's projects.
- Resource Management:
- Lead a team of several Transcreation and Project managers.
- Together with the Language Lead, oversee and manage a network of up to 200 linguists.
- Assist in recruiting and staffing.
- Plan and review team workload on an ongoing basis.
- Work with senior management to ensure teams are engaged and motivated to perform.
- Conduct and manage performance appraisals.
- Assist with one-to-one management/mentoring.
- Review team structure and resource on an ongoing basis to ensure client needs are met while maintaining agreed profitability.
- Plan and coordinate training/onboarding for incoming and existing teams.
- Able to create and maintain strong relationships with freelance talent.
- Flag freelance staff changes and recruitment requirements to Language Lead and Business Director.
- Point of escalation for Hogarth internal teams.
- Stakeholder Management:
- Build trusting relationships with all stakeholders, be it with clients or Hogarth internal departments.
- Keep client and internal stakeholders informed about the status of the project.
- Keep track of project movements and scope movements.
- Create and own hindsight sessions with the client.
- Support Senior Management with Finance Management and Business Growth:
- Contribute to budgeting and forecasting process.
- Reporting: Responsible for actuals' collection and correct data tracking.
- Monitor budget utilisation across teams and flag issues.
- Manage resourcing across teams by monitoring utilisation and productivity.
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