Digital Engagement Specialist

2 days ago


Fatih, Istanbul, Turkey Modanisa Full time
Job Description

We are seeking a talented Customer Experience Strategist to join our dynamic CRM team. As a key member of our team, you will be responsible for developing and implementing effective CRM strategies across both online and offline platforms to enhance customer retention and increase sales. Your analytical skills will help you track and measure CRM performance, identifying trends and opportunities for improvement.

Main Responsibilities:

  • Develop and manage CRM strategies to improve customer engagement and retention
  • Analyze customer data to segment and personalize communications
  • Collaborate with cross-functional teams to ensure CRM strategies align with overall business goals
  • Monitor and report on the success of CRM campaigns and initiatives


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