E-Commerce Operations Manager

1 day ago


Konak, Turkey FutureDOT Full time

Our company, FutureDOT, is seeking an E-Commerce Operations Manager to lead our e-commerce efforts and drive business growth. As a key member of our team, you will be responsible for managing e-commerce operations, developing the company website and marketplace stores, and implementing digital marketing strategies.

Key Responsibilities:
  • Lead the operational management of e-commerce systems and implement process improvements to increase efficiency.
  • Develop and maintain strong relationships with local marketplace stores (Hepsiburada, Trendyol, N11, Amazon, etc.) to optimize sales performance and drive business growth.
  • Implement data-driven SEO strategies to increase website traffic and online visibility.
  • Collaborate with cross-functional teams to manage campaign processes and drive business results.
  • Develop and implement content management strategies to enhance customer engagement and drive sales.
  • Provide exceptional customer service by handling customer inquiries and resolving issues promptly.
  • Develop and execute comprehensive marketing and campaign strategies to boost e-commerce sales and revenue.
  • Manage and optimize social media channels (Instagram, Facebook, LinkedIn, etc.) to reach a wider audience and drive business growth.
  • Analyze sales performance across e-commerce platforms and social media to prepare reports and identify areas for improvement.
  • Stay up-to-date with industry trends and best practices to ensure FutureDOT remains competitive in the e-commerce landscape.


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