Digital Trade Expert

20 hours ago

Konak, Turkey FutureDOT Full time

As a Digital Trade Expert at FutureDOT, you will play a critical role in managing e-commerce operations, developing the company website and marketplace stores, and implementing digital marketing strategies. This position holds a vital part in managing local marketplace stores, the company website, and social media channels, while executing sales and marketing activities.

Key Responsibilities:
  • Oversee the operational management of e-commerce systems and continuously improve processes.
  • Effectively manage local marketplace stores (Hepsiburada, Trendyol, N11, Amazon, etc.) to optimize sales performance.
  • Implement SEO strategies and develop actions to increase website traffic and online visibility.
  • Communicate with marketplace platforms and other sales channels to manage campaign processes and drive business growth.
  • Handle content management, updates, and optimization of listed products on marketplaces and the company website to enhance customer engagement.
  • Provide timely and effective solutions to customer inquiries to improve customer satisfaction and loyalty.
  • Develop and execute marketing and campaign strategies to boost e-commerce sales and revenue.
  • Manage social media channels (Instagram, Facebook, LinkedIn, etc.) and support digital marketing activities to reach a wider audience.
  • Analyze sales performance across e-commerce platforms and social media to prepare reports and identify areas for improvement.
  • Research new sales channels, efficiently manage existing ones (Idefix, Pazarama, etc.), and expand the company's digital trade network to stay ahead of the competition.

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