Director of Client Data Operations

1 day ago


Fatih, Istanbul, Turkey Afiniti. Full time
Job Overview

Afiniti is seeking an experienced Associate Director to lead our Client Data Services team. As a key member of our organization, you will partner with client partner teams, build strong relationships, and drive business growth through data-driven insights.

About the Role

As the face of the Client Data Services team, you will work closely with internal Afiniti data analytics, artificial intelligence, and IT teams to develop and deliver analytic work products. You will interface with external clients and internal teams to manage and strengthen the business relationship between Afiniti and key accounts. Your expertise in statistical analysis, problem-solving, and critical thinking will enable you to provide valuable insights that drive meaningful business outcomes.

Key Responsibilities
  • Liaise with client stakeholders to communicate data requirements and secure data assets.
  • Utilize statistical methods to provide insights on client business strategy and contact center operations.
  • Ensure quality, reliability, and integrity of data obtained from client sources.
  • Work with clients to validate data and procedures.


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