IT Infrastructure Technician

1 day ago


Fatih, Istanbul, Turkey Bid Agency Full time
Job Overview

Bid Agency is looking for a highly skilled IT Support Technician to join our team.

This role involves installing new systems, including networking setups, as well as diagnosing and resolving various software and hardware issues. The ideal candidate will have experience working in a similar role and possess excellent critical thinking and problem-solving skills.

Main Responsibilities:
  1. Collaborate with clients to identify problems and develop effective technical solutions.
  2. Respond to or escalate calls within given timeframes. Perform installation and maintenance of client systems e.g. PCs, mobile phones.
  3. Develop and maintain client relationships, identifying opportunities to expand service agreements.
  4. Assist in the development of test and repair processes.
  5. Liaise with help desks, support centers etc.
  6. Perform troubleshooting and problem resolution.

A team player with effective time-management skills and great interpersonal and communication skills is required.



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