Computer Network Support Engineer

5 days ago


Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full time

The IT Specialist will play a key role in ensuring the smooth operation of our hotel's technology systems.

Job Responsibilities

This position involves providing technical support and maintenance for all computer systems and data communications activities in the hotel. Key responsibilities include:

  • Ensuring the efficient operation and maintenance of all computer systems and data communications activities.
  • Handling day-to-day IT operations.
  • Providing first-level support for PMS, POS, guests, and hotel office users.
  • Familiarizing oneself with all systems, including Opera, Micros, Windows Servers, and Windows client operating systems.
Requirements
  • Must have extensive knowledge of computer systems, networking equipment, and operating systems.
  • Should have experience working with database management systems.
  • Able to troubleshoot PC and server issues.
  • Possesses excellent communication and problem-solving skills.
  • Meticulous attention to detail and strong organizational skills.

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