Transformation Specialist

19 hours ago


Fatih, Istanbul, Turkey Rally Ventures Full time

Rally Ventures Overview

We're a high-growth company that values diversity and inclusion. Our team is passionate about creating innovative solutions that drive customer success.

Job Summary:

We're seeking a senior-level professional with extensive experience in customer success to lead our post-sales strategy and drive the adoption of our AI-powered automation solutions.

Duties and Responsibilities:

  • Owning the customer's overall adoption strategy and building a comprehensive value delivery plan to achieve stated objectives.
  • Leveraging data to inform decisions and drive results through collaboration with internal and external teams.
  • Maintaining strong relationships with key clients and providing strategic guidance on automation strategies.
  • Working closely with cross-functional teams to resolve issues and drive execution to plan.

Skills and Qualifications:

  • At least 5 years of experience in customer success roles, with a proven track record of driving customer satisfaction, adoption, and retention.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to use data to inform decisions and drive results.


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