Supply Chain Operations Associate

4 days ago


Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full time

At Alfa Laval Corporate AB, we're dedicated to creating value for our customers through our innovative solutions. Our team of experts works together to develop world-leading technologies that drive progress in vital areas like energy, food, water, and shipping.

We're looking for a skilled Supply Chain Operations Associate to join our team. As a key member of our operations team, you'll ensure seamless supply chain operations, provide top-notch customer service, and manage customer inquiries related to their orders.

Key Tasks:
  1. Supply Chain Coordination: Coordinate supply chain activities, including order processing, inventory management, and logistics services.
  2. Customer Communication: Respond to customer queries on order status, delivery dates, purchases, and supplier documents.
  3. Claims Resolution: Resolve customer claims related to orders, ensuring prompt and fair resolutions.
Requirements:
  • A high school diploma or equivalent; a degree in business, logistics, engineering, or a related field is highly desirable.
  • Excellent communication and organizational skills, with the ability to work independently and as part of a team.
  • Previous experience in supply chain management, logistics, or customer support is highly valued.
  • Familiarity with ERP systems and proficiency in Microsoft Office, particularly Excel.
Benefits:
  • Work in an environment where you can grow and develop professionally.
  • Be part of a diverse team that values collaboration and knowledge sharing.
  • Contribute to Alfa Laval's success and make a real difference in people's lives.


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