Cross-Border Sales Manager

7 hours ago


Fatih, Istanbul, Turkey Amazon Full time
Key Job Responsibilities
  • Client Management & Strategy:
    Own end-to-end client relationships with enterprise self-service advertisers and agencies using Amazon DSP. Develop and execute annual brand and media strategies aligned with customer objectives. Hit or exceed assigned revenue targets and business objectives for designated book of business. Navigate multiple stakeholders while bridging organizational gaps to ensure customer success.
  • Technical Leadership & Support:
    Lead client onboarding, training, and implementation of Amazon DSP. Serve as primary point of contact for technical support, troubleshooting, and ticket resolution. Drive strategic consultation on DSP best practices for campaign setup, optimization, and integrations. Provide first-line escalation support and advocate for clients within Amazon.
  • Performance & Analytics:
    Leverage first-party and third-party data to develop pre-flight, in-flight, and post-flight campaign recommendations. Design and deliver performance updates and business reviews to key stakeholders. Educate clients on performance metrics, category trends, and consumer insights. Create tailored proposals utilizing Amazon Advertising's full-funnel ad products and measurement solutions.
  • Product Development & Innovation:
    Collaborate with cross-functional teams (Product Management, GTM, Sales, and Specialists) to drive platform improvements. Maintain consistent client feedback loop to help evolve Amazon DSP into a more client-friendly tool. Identify and communicate growth opportunities to clients and internal teams. Utilize internal resources effectively to drive customer success and satisfaction.


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