VIP Support Associate

1 day ago


Konak, Turkey PIN-UP GLOBAL Full time

VIP Customer Support (English language)

Our company is growing rapidly, and we are looking for talented individuals to join our VIP department.

  • Possesses the necessary equipment for remote work (Windows 10 or 11, 64-bit system, at least 8GB of RAM);
  • Has at least 1 year of experience in customer service;
  • Is fluent in English (both spoken and written);
  • Is a confident PC user;
  • Can work with large volumes of information and is eager to continue professional development;
  • Previous experience in a similar field is a plus.

Your responsibilities will include:

  • Maintaining and enhancing VIP clients' loyalty;
  • Providing professional consultations on the technical and financial aspects of our products through online chat, phone, and email;
  • Managing the client database;
  • Introducing users to the company's products, features, promotions, and offers;
  • Conducting direct sales through incoming and outgoing chats and calls.
What We Offer
  • Ongoing support and assistance at all stages of your work;
  • 5/2 schedule with flexible weekends and 9-hour shifts (including a lunch break), with shifts from 09:00 to 18:00 GMT+3, or a 2/2 schedule with night shifts;
  • Competitive compensation: salary + bonuses;
  • Business games and training for skill development and professional growth.

At PIN-UP Global, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and career growth.



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