IT Infrastructure Support Specialist

1 day ago


Bursa, Bursa, Turkey HORSE Full time
About Us

HORSE is a leading global automotive company dedicated to pioneering low-emission and alternative-fuel power solutions. Our presence spans seven countries, driving the transition to a sustainable future by developing next-generation hybrid, synthetic, and hydrogen-fueled powertrains.

We foster a culture of innovation, collaboration, and inclusivity, ensuring every team member feels valued and empowered. Our global footprint drives technological advancement while generating opportunities for personal and professional growth.

The position is part of the IS/IT Oyak Horse team located in Bursa and offers a hybrid working environment.

As an IT Infrastructure Administrator at HORSE, you will be responsible for implementing and managing our IT infrastructure, covering servers and network equipment. You will play a pivotal role in ensuring the reliability, performance, and security of systems and servers.

Key Responsibilities:

  1. Server Management:
    • Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring.
    • Oversee Active Directory and virtual servers.
    • Deploy, configure, and maintain Windows/Linux operating systems.
    • Install, update, and patch server software and applications.
    • Monitor server performance, troubleshoot issues, and optimize system resources.
  2. Network Management:
    • Manage the deployment of voice & data projects and ensure IT Support activities within Oyak Horse meet quality, cost, and deadline KPIs.
    • Perform IT L2 support for employees.
    • Lead or participate in project realizations and interact with all teams involved (including 3rd party partners).
  3. Security and Compliance:
    • Implement security best practices to safeguard servers and network infrastructure.
    • Perform regular security audits, vulnerability assessments, and system hardening.
  4. User Account Management:
    • Create, modify, and deactivate user accounts and access permissions.
    • Provide technical support to users for account-related issues.
  5. Backup and Recovery:
    • Develop and maintain backup and recovery procedures for critical data and systems.
    • Test backup and recovery processes to ensure data integrity and system availability.
  6. Hardware and Software Procurement:
    • Assess hardware and software requirements, research vendors, and make recommendations for procurement.
    • Install and configure hardware components, including servers, storage, and peripherals.
  7. Documentation and Reporting:
    • Maintain comprehensive documentation of system configurations, procedures, and policies.
    • Generate regular reports on system performance, capacity, and security.
  8. Technical Support:
    • Provide second-level technical support to resolve complex issues escalated from the helpdesk.
  9. Monitoring and Alerts:
    • Maintain and monitor the performance of IT infrastructure according to security requirements and best practices.
    • Monitor network activity and identify performance issues that may need to be addressed by IT support staff.
    • Implement system monitoring tools and configure alerts for proactive issue identification.
What We Are Looking For
  • Bachelor's degree in computer science or a related field.
  • Minimum 3 years of experience in IT network engineering.
  • Competencies in access technologies (Ethernet/IP), layer 2 switching (VLAN, STP, LACP), layer 3 routing (BGP, OSPF).
  • Competencies in WIFI Cisco, WLC, configuration and operation of Cisco ISE.
  • Competencies in services like DHCP, DNS, Radius, NTP, Tacacs+.
  • Proven experience as a System Administrator or in a similar role.
  • Strong knowledge of server operating systems (Microsoft/Linux) and server hardware.
  • Familiarity with virtualization technologies (VMware, Hyper-V).
  • Good understanding of Information Security.
  • Analytical and problem-solving techniques, excellent troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Good English language, spoken and written.
  • Driving license B.


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