Healthcare Business Development Expert

5 days ago


Fatih, Istanbul, Turkey Michael Page Türkiye Full time
Customer Success Strategy
We are seeking a skilled CRM Specialist to join our team at Michael Page Türkiye. In this role, you will be responsible for developing and implementing a customer success strategy that drives business growth and improves customer satisfaction. You will work closely with cross-functional teams to understand customer needs and preferences and develop targeted solutions to meet those needs.

About Our Client
The Company is a leading provider of Health Tourism Services that specializes in offering top-quality medical care to international patients worldwide. They value innovation, teamwork, and continuous improvement, making it an exciting place to work for those who share these values.

Key Responsibilities
• Develop and implement a customer success strategy;
• Work closely with cross-functional teams to understand customer needs and preferences;
• Develop targeted solutions to meet customer needs;
• Analyze sales reports daily;
• Determine monthly lead targets;
• Provide sales data to other departments;
• Play an active role in all current and future projects;
• Contribute to improvement initiatives regarding the system.

Requirements
Graduated from the Engineering, Statistics, Mathematics, or Business departments of universities; Have at least 2 years of experience with CRM processes; Able to use MS Office programs well; Having a systematic and problem-solving mindset; Open to development with strong communication, being proactive and solution-oriented; Analytical thinker with the ability to assess situations, identify problems, and implement effective solutions; Developed follow-up, control, and process monitoring skills, and competent in planning and organization; Able to take initiative and adapt to flexible working hours; SAP is preferred but not necessary.

What's on Offer
A chance to grow professionally and personally in a supportive and collaborative environment.

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