
Applications Technical Associate
3 days ago
As an Applications Support Analyst at Citi, you will be part of a dynamic team that supports the delivery of high-quality applications and services to our clients and customers. We are looking for a motivated and detail-oriented individual who can work effectively in a fast-paced environment.
The selected candidate will have a strong understanding of apps support procedures and concepts, as well as basic knowledge of other technical areas. They will maintain, identify and define enhancements to existing applications and their operating environments, making recommendations for improvements. This individual will analyze existing system logic and use evaluative judgment to make recommendations and implement enhancements or fixes.
Key Responsibilities:
- Maintaining, identifying and defining enhancements to existing applications and their operating environments.
- Analyzing existing system logic and using evaluative judgment to make recommendations and implement enhancements or fixes.
- Formulating and defining scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards.
- Partnering with development and production support areas.
- Participating in validation and testing activities.
- Applying a good understanding of how the team interacts with others in accomplishing the objectives of the area.
- Assessing the applicability of previous or similar experiences and evaluating options under circumstances not covered by procedures.
- Having limited but direct impact on the business through the quality of activities provided.
Requirements:
- 0-2 years experience or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Ability to work under pressure.
- Analytical and troubleshooting skills.
- Knowledge in banking applications and server infrastructure.
- Good interpersonal and communication skills, great teammate.
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